Reviews (431)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the COD order verification process, notably reducing fraud and RTO rates. Key features include automated SMS and IVR calls, a user-friendly dashboard with analytics, and tools for abandoned cart recovery and WhatsApp marketing. The ease of Shopify integration, reliable performance, and exceptional customer support, particularly from team members like Abhishek and Benson, are frequently praised. This app is recognized for boosting transaction reliability and business efficiency.

May 29, 2024

HillTeck ‑ Verify COD Orders is a Shopify app that simplifies the verification of Cash on Delivery (COD) orders through automated SMS and IVR calls. Key features include:

Automated Verification: Sends customizable SMS or IVR calls to confirm COD orders, reducing fake orders.
Order Management: Provides a dashboard to track order status and detailed analytics.
Integration: Easy integration with Shopify and various communication providers.
User Experience:

Ease of Use: Simple setup and user-friendly interface with customizable options.
Reliability: Consistent performance with quick verification processes.
Overall, HillTeck ‑ Verify COD Orders is a valuable tool for merchants looking to efficiently manage and verify their COD orders, enhancing operational efficiency and reducing fraud.

get product
India
15 days using the app
Hillteck replied May 30, 2024

Thank you for your detailed review! We're thrilled to hear that HillTeck ‑ Verify COD Orders is simplifying your COD order verification with automated WhatsApp and IVR calls. We're glad you find the order management dashboard and analytics useful, and that integration with Shopify and communication providers has been easy. Your feedback on the app's ease of use and reliability is much appreciated. If you have any suggestions for further improvement, we'd love to hear them!

July 6, 2024

Customer support is excellent. and it help us reduce RTO

Decors Mantra
India
About 1 hour using the app
Hillteck replied July 9, 2024

Thank you for your positive review! We're thrilled to hear that our customer support has been excellent and has helped you reduce RTO. Your satisfaction is our priority!

July 3, 2024

HillTeck-Verify COD Orders app has been a boon for my business. It has helped reduce fake/fraud orders. Their support, especially from Abhishek has been prompt and very helpful. Thank you once again

Bonzo Peter's Shop
India
About 2 hours using the app
Hillteck replied July 4, 2024

Thank you for your wonderful review! We're delighted to hear that the HillTeck-Verify COD Orders app has been a boon for your business and has effectively reduced fake and fraud orders. It's great to know that Abhishek and our support team have been prompt and helpful. Your satisfaction is our priority, and your feedback encourages us to continue providing excellent service. If you need any further assistance, please feel free to reach out. Thank you for choosing HillTeck!

May 20, 2024

Properly working as per my requirement.

Best Home Essentials
India
About 1 month using the app
Hillteck replied May 23, 2024

Thank you! We're glad to hear it's meeting your requirements. 😊

May 11, 2024

"We've been relying on Hilteck for quite some time now, primarily for COD verification and Abandoned Cart Recovery. It's been a game-changer for us in both aspects, significantly boosting our efficiency and conversion rates. Moreover, the COD to Prepaid feature has proven to be incredibly convenient and effective. Without a doubt, we highly recommend Hilteck to any Shopify store looking to streamline their operations and enhance customer experience."

Brinyy
India
2 months using the app
Hillteck replied May 13, 2024

Thank you for the glowing review! We're thrilled to hear that Hillteck has made such a positive impact on your operations and conversion rates. We appreciate your recommendation and look forward to continuing to support your Shopify store!

May 15, 2024

Efficient and reliable, this app excels in COD verification,
With seamless processes and error-free operation.
But what truly sets it apart is the exceptional customer support,
Prompt and personalized, making problem-solving a sport.

TheShopNest
India
About 1 month using the app
Hillteck replied May 16, 2024

Thank you for your glowing review! We're thrilled to hear that you find our app efficient and reliable, especially in COD verification. Providing seamless processes and error-free operation is our priority. We take pride in offering exceptional customer support, ensuring prompt and personalized assistance to make problem-solving a seamless experience for our users. Your feedback motivates us to continue delivering the best service possible.

May 18, 2024

We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.

NICHE PULSE
India
24 days using the app
Hillteck replied May 19, 2024

Thank you for your continued trust in Hillteck! 😊 We're thrilled to hear that our COD verification and Abandoned Cart Recovery have been helpful. The COD to Prepaid feature is a favorite of ours too! Highly appreciate your recommendation. 👍

May 8, 2024

I highly recommend this app , great customer service

Breeze Chill
India
About 2 months using the app
Hillteck replied May 13, 2024

Thank you for the glowing recommendation! We're delighted to hear that you've had a positive experience with both our app and customer service.

April 22, 2024

They have excellent customer support. Once you install the app, an executive from the team will connect to you for hassle-free assistance. They also do custom voice integration, so that's something it is worth for

Jugaad Innovations
India
5 months using the app
Hillteck replied April 23, 2024

Thank you for your kind words! We're thrilled to hear you've had a great experience with our customer support team. Our goal is to provide seamless assistance to all our users. We're also glad you appreciate our custom voice integration feature. If you have any further feedback or questions, feel free to reach out to us anytime!

May 14, 2024

Amazing service have been using this for almost a year now. great job team

MAGMA
India
28 days using the app
Hillteck replied May 18, 2024

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service over the past year. Our team is dedicated to providing the best service possible, and your feedback motivates us to keep up the great work. Thanks again for your support!