Reviews (176)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for automating COD order confirmations, significantly reducing RTO and fraud. It uses WhatsApp and IVR for efficient customer communication and offers customizable call scripts and real-time analytics. The integration with Shopify is seamless, and the support team is noted for their 24/7 availability and effective problem-solving, enhancing both operational efficiency and customer service.

June 25, 2025

This app is very usefull for cod order verifications. and customer service is also very good.

AL - ADAN
India
16 days using the app
April 18, 2022

The app works fine and customer service is really great.
We are using it from last 1 year and we are satisfied

WoodenTwist
India
Over 1 year using the app
Hillteck replied April 19, 2022

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.

July 21, 2023

The app was def worth it. I need not worry about order confirmation anymore.
Also, the support team was quick in response and very supportive.

Ktein Cosmetics By Ktein Biotech Private Limited
India
Over 1 year using the app
Hillteck replied July 22, 2023

Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services. 🤗

If you ever need assistance in the future, don't hesitate to reach out to us again. 💖

July 16, 2021

This app is very simple for use and save more time from the auto cancellation option. Order confirmation is very quick with less spending.

Little Squirel
India
12 months using the app
Hillteck replied July 20, 2021

Thanks for the 5-star review. As always, if you ever need anything, just message us :)

September 14, 2021

This is a really good app when used with whatsapp messaging, helping us reduce the RTO. Has also reduced the calling time too.

Mokobara
India
11 months using the app
Hillteck replied September 16, 2021

Thank you so much for your kind words! I checked your Store it really awesome!

Please feel free to reach out to us if you need any help

Have a great day!

September 2, 2024

Very Very Supportive team
I can’t praise the Hillteck app enough! It’s truly revolutionized my order verification process. The user interface is both intuitive and stylish, making it a breeze to navigate, even for those who aren’t tech experts. Its features are comprehensive and thoughtfully designed, addressing all my needs and then some.

KidKitIndia
India
2 days using the app
Hillteck replied September 3, 2024

Thank you so much for your wonderful review! We're thrilled to hear that our team has been supportive and that the Hillteck app has made such a positive impact on your order verification process. We put a lot of thought into making the app both intuitive and feature-rich, so it’s great to hear that it's meeting your needs. If you ever need any further assistance or have more feedback, we're always here to help!

May 30, 2023

Good app and Good Price. The app is very convenient to use and at the same time the service is also very good.

NEODRIFT
India
11 months using the app
Hillteck replied May 31, 2023

Thank you so much for taking the time to leave such a review — we really appreciate it and are very happy to hear that your experience with our support team has been so satisfactory😊

June 9, 2021

Reduces fake orders and hassles of manual order verifications. A Highly recommended App for all COD orders !!

AURAVE
India
10 months using the app
Hillteck replied June 11, 2021

Thank you for trusting and using our application. I am so happy that you are satisfied with our support service because we always put your satisfaction on the top.

Your review is a big encouragement for us to improve our app as well as our service.
Please let us know if you need any assistance.

September 30, 2024

Nice app, Customers are receiving automated confirmations which was a big headache for us

Aara Gallore
India
2 days using the app
Hillteck replied October 2, 2024

Thank you for your review! We're glad to hear that the automated confirmations are making things easier for you. Reducing manual work and streamlining processes is exactly what we aim for. If you ever need any more features or assistance, we're here to help!

December 24, 2023

Customer service is very good.

SkinsLegend
India
9 months using the app