Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for automating COD order confirmations, significantly reducing RTO and fraud. It uses WhatsApp and IVR for efficient customer communication and offers customizable call scripts and real-time analytics. The integration with Shopify is seamless, and the support team is noted for their 24/7 availability and effective problem-solving, enhancing both operational efficiency and customer service.
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This app has significantly boosted our sales, doubling them in a short period. The support team is highly responsive and efficient. A special thanks to Abhishek from the support team for his exceptional assistance.
Thank you so much for your amazing feedback! We're thrilled to hear that the app has significantly boosted your sales. We'll be sure to pass on your special thanks to Abhishek—he'll be delighted to know his support made such a positive impact. If you need any more assistance, our team is always here for you!
Have been using their services for more than a year now. Support is excellent, although the requirement to get in touch is minimal. Install and forget, let it do its magic.
Thanks so much for taking the time to leave us a review! We're happy that you're loving the app! 🙂
Excellent App. Very Easy to set up and can be used within minutes. Very helpful in verifying the COD orders and reducing RTO. Recommended !
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
if your website has a COD option so this app very helpful for your website. this is not so costly also.
Thank you so much for your kind words 🙂
Very Good, Customer services is too good
We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.
Thank you for being a long-time user of Hilteck! We're thrilled to hear that our COD verification and Abandoned Cart Recovery features have been beneficial for your business. We're glad you appreciate the COD to Prepaid feature as well. Your recommendation means a lot to us!
Amazing application, saves alot of time and money in verifying genuine customers. Customer support is also top notch, Saurabh from their team has helped us alot. We would recommend this application to every store to reduce their RTO and get rid of Fake Orders
Thank you for your kind words. Customers like you are the reason behind our existence today :)
Great support from team, Amazing App.
This App has made my spam orders drop by 95%.
After sales support is very good.
Thank you for the fantastic feedback! We're delighted to hear that our app and support have made a positive impact on reducing spam orders for you. If you ever need further assistance, feel free to reach out. Appreciate your support!
Very nice app. Does exactly what it is supposed to do.
Customer support team is extremely responsive and always available to help on call.
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Feel free to contact us if you have any questions.
I've tried numerous apps to streamline the Cash on Delivery (COD) process for my Shopify store, but HillTeck's COD IVR app stands head and shoulders above the rest. The integration was seamless, the user interface intuitive, and it has dramatically reduced the manual efforts previously required to manage COD orders.
Thank you so much for your review 🎉 It's wonderful that you find our app helpful, and it was easy to use!
Please reach out to us at any time if you should need any help.