Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for automating COD order confirmations, significantly reducing RTO and fraud. It uses WhatsApp and IVR for efficient customer communication and offers customizable call scripts and real-time analytics. The integration with Shopify is seamless, and the support team is noted for their 24/7 availability and effective problem-solving, enhancing both operational efficiency and customer service.
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Been using this app for a few months now. And works perfectly. Calls a number with a pre-recorded message and options, and if that is not answered, then sends a WhatsApp to the same number for verification. Has helped us out a few times! Worth the money! And great customer service too, which is the clincher!
Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.
Please don't hesitate to drop us a message anytime if you need any more help :)
"Exceptional order verification process, ensuring a seamless and secure transaction experience. Impressive customer service promptly addresses any queries or concerns, setting a high standard for excellence."
Thank you for the glowing feedback! We're thrilled to hear about your exceptional experience with our order verification process and customer service. We strive to maintain excellence and look forward to serving you again soon.
I've subscribed to Hillteck for COD order verification, and it has been a game-changer for my business. Not only does it provide IVR services, but the added WhatsApp verification helps ensure I get more genuine customers. Their 24/7 customer support is exceptional—no matter when I call, they are always there to assist and resolve any issues promptly. Highly recommended for businesses looking for reliable and efficient order verification solutions!
Thank you so much for your wonderful review! We're thrilled to hear that Hillteck's COD order verification services, including IVR and WhatsApp verification, have made such a positive impact on your business. Ensuring you get genuine customers is our goal, and we're glad our 24/7 customer support has been there for you whenever needed. We truly appreciate your recommendation and look forward to continuing to support your business growth!
Nice features and Great support team. Easy to use.
Thank you! We're glad you appreciate our features and find our support team helpful. We aim to make your experience easy and enjoyable.
Don't waste your time, efforts, and money, before using any feature you must pay 29% and will be charged immediately then surprise start all features are paid nothing free even the free 1000 messages provided by Meta are not covered for each flow you enable you must pay 0.270& per message for example if you send 1000 message using any flow you activate they will charge you 270$ plus monthly 29$ after contact they support and ask them about free 1000 message provided by meta they claim don't know about it
We apologize for any confusion caused. Our pricing structure aims to ensure quality service and support for all users. We appreciate your feedback and will review our communication regarding feature activation and charges. Please contact us directly if you have further questions or need assistance. We're here to help clarify any concerns you may have.
Help full to verify orders between fake and real
Thank you for sharing your experience! We're glad our verification tool has been helpful to you. If you have any questions or need further assistance, feel free to reach out.
Great service by the team. Regular followups regarding any issues. Overall great experience with the app as well, works flawlessly on the website. Highly recommended.
Thanks for the kind words. Your feedback means a lot to us and we will do our best to deserve your trust.
Don't hesitate to reach us anytime. It’s our pleasure to assist you! :)
very good app and employs are very friendly. easy to use.very helpful in reaching my business good aprroach
Thank you so much for your review, it is our pleasure to work with you and we are so happy to know about your satisfaction 😊😊
Great app and it is great experience. Helped us to reduce RTO by enabling COD verification. Try yourself and you will be addicted.
Thank you for trusting us. We are extremely happy to know that you're enjoying our app. Don't hesitate to reach us anytime. It’s our pleasure to assist you! :)
Great App. Very useful in preventing fake COD orders. The app uses both Call & WhatsApp to confirm COD orders as well as provides an additional layer through address confirmation messages to COD orders. And the team is very supportive & responds promptly.
Thank you for your positive feedback! We're delighted to hear that our app has been effective in preventing fake COD orders for you. We appreciate your recognition of our dual confirmation approach and prompt customer support.