Reviews (431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing the COD order verification process, notably reducing fraud and RTO rates. Key features include automated SMS and IVR calls, a user-friendly dashboard with analytics, and tools for abandoned cart recovery and WhatsApp marketing. The ease of Shopify integration, reliable performance, and exceptional customer support, particularly from team members like Abhishek and Benson, are frequently praised. This app is recognized for boosting transaction reliability and business efficiency.
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Team is very helpful and helped me kickstart my online store.
HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.
Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀
customer support is very good
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer support. Your satisfaction is our priority, and we look forward to assisting you again in the future.
good support
great app to verify
Thank you for the feedback! We're glad to hear that you're finding the app helpful for verification. If you ever need assistance or have suggestions, we're here to help. Thanks for choosing Hillteck!
apps are very good and imersive
Thank you for your feedback! We're pleased to hear that you find our apps very good and immersive. We strive to create the best experience for our users and appreciate your support.
nice app for cod verification.
Thank you for your positive feedback! We're glad to hear that you find the app useful for COD verification. If you have any further suggestions or need assistance, feel free to reach out to our support team. We're here to help!
very nice app you should use it. their customer support is also very nice
Thank you for your positive feedback! We're thrilled to hear that you find our app very nice and that you had a great experience with our customer support. If you have any suggestions or need further assistance, feel free to reach out. Happy using!
easy guidance nd nice way of talk
Thank you for your feedback! We're glad to hear that you found our guidance easy to follow and appreciated our communication style. We strive to provide clear and helpful support to our clients. If you have any other questions or need further assistance, feel free to reach out. Thank you for choosing HillTeck!
Great APP, MUST INSTALL, Its really easy to easy.
Thank you for your enthusiastic review! We're delighted to hear that you find our app great and easy to use. Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing HillTeck!