COD Form & Upsell ‑ CodMonster , 155 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining the checkout process and preventing fraud. They value its user-friendly interface, easy installation, and insightful analytics dashboard. Features like Google Sheet order exports and phone number verification are found beneficial. The customer support is praised for its responsiveness. The app is seen as a comprehensive solution for COD stores, offering a free theme and a customizable form with cross sells and upsells.
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Bad Application
Worst app ever
Buggy app, slow loading. Dashboard almost never loads. When i uninstalled, the sticky bar wasn't going away. I had to manually remove files. Not sure why so many 5 star reviews this app got?
So Bad
We sincerely appreciate your feedback, even though it appears that you've had a less-than-ideal experience with our application. We are committed to improving and providing the best service to our users.
We would greatly value the opportunity to learn more about the issues you've encountered. Your input can help us pinpoint the exact problems and take the necessary steps to enhance our application.
Our team is dedicated to delivering a high-quality experience to our users, and your review is a valuable part of that process. If you're willing to share more details or if there's anything specific you'd like assistance with, please don't hesitate to let us know.
Your feedback is essential in our journey to constantly improve, and we hope that we can work together to address any concerns you may have.
Thank you for taking the time to share your thoughts.
Best regards,
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS
00 IF I COULD
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS
THE SUPPORT IS SO LAZY THEY DONT ANSWER YOUR QUESTIONS YOU JUST NEED TO WAIT
IF YOU HAVE ANY PROBLEM WITH THEM JUST BE SURE THAT YOU WILL FIX IT AFTER 48 H OR MORE EVEN IF HE IS SMALL PROBLEM
THE CONVERSION RATE IS SO BAD
IM USING IT SINCE MARCH 2023 TIL TODAY AUGUST 2023
BAD EXPERIENCE I DONT RECOMENDE IT
Thanks for taking so much time and effort to express your experience to focus on the points that you were not happy about even though we have provided premium support for you, even though the owner was trying to provide you with technical support via other channels (facebook) to make sure it will be handled fast, the owner also tried to fix some requirements you wanted and was always responded, moreover, the support was treating your cases with urgency, but sometimes you need to wait you can't have all the requirements in your mind to be executed in less than 5 mins. after countless efforts that's all you could do was write such a genuine review, We still appreciate you using codmonster and we will always try to help all codmonster users regardless.
they have many problem ,and customer care they dont answer in time ,the server is very heavy and not responding
when you uninstall the app the code sit there in your store
i wait for one month and i dont see any change from them
Lot of bugs and problms you will pay for nothing ans every 2 seconde sql problm you can not start reel business with this tool if there is -5 starts i will put it
Even after uninstalling, remains of the code stay in my page. Is interfering with my Cart page and stoping sales. Do not install
Sorry for the inconvenient, we have checked with the developper and the issue was due to the old version of your theme. We have tried to reach out to you days ago but we still didn't get any answer back from you. Waiting for your reply very desperately.