COD Form & Upsell ‑ CodMonster , 106 reviews

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
    93
  • 2% of ratings are 4 stars
    2
  • 5% of ratings are 3 stars
    5
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance Cash on Delivery transactions, noting an increase in conversion rates. They praise its user-friendly interface, unique upsell features, and responsive support team. The app's customizable form with cross-sells and upsells, professional themes, and fast checkout system are also appreciated. Merchants value its flexibility, simplified COD management, responsive design, quick form feature, and automatic order data transfer to Google sheets.

August 29, 2023

00 IF I COULD
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS
THE SUPPORT IS SO LAZY THEY DONT ANSWER YOUR QUESTIONS YOU JUST NEED TO WAIT
IF YOU HAVE ANY PROBLEM WITH THEM JUST BE SURE THAT YOU WILL FIX IT AFTER 48 H OR MORE EVEN IF HE IS SMALL PROBLEM
THE CONVERSION RATE IS SO BAD
IM USING IT SINCE MARCH 2023 TIL TODAY AUGUST 2023
BAD EXPERIENCE I DONT RECOMENDE IT

kitablaq
Algeria
6 months using the app
CodMonster replied September 2, 2023

Thanks for taking so much time and effort to express your experience to focus on the points that you were not happy about even though we have provided premium support for you, even though the owner was trying to provide you with technical support via other channels (facebook) to make sure it will be handled fast, the owner also tried to fix some requirements you wanted and was always responded, moreover, the support was treating your cases with urgency, but sometimes you need to wait you can't have all the requirements in your mind to be executed in less than 5 mins. after countless efforts that's all you could do was write such a genuine review, We still appreciate you using codmonster and we will always try to help all codmonster users regardless.

August 17, 2023

they have many problem ,and customer care they dont answer in time ,the server is very heavy and not responding
when you uninstall the app the code sit there in your store
i wait for one month and i dont see any change from them

LuxeStoreOnline
Tanzania
About 1 month using the app
August 6, 2023

Lot of bugs and problms you will pay for nothing ans every 2 seconde sql problm you can not start reel business with this tool if there is -5 starts i will put it

Ilegance Dz
Algeria
About 2 months using the app
June 29, 2023

WORST APP, EVEN AFTER UNINSTALL THE APP, THEY HACK YOUR WEBSITE AND WEBSITE LOOK ACCORDING TO THEM. UNABLE TO DELETE THEIR FORM ON MY WEBSITE, ITS TRAP, DO NOT INSTALL IT

GreentouchCrafts
India
20 minutes using the app
October 14, 2022

Even after uninstalling, remains of the code stay in my page. Is interfering with my Cart page and stoping sales. Do not install

mishopexpres
Colombia
About 23 hours using the app
CodMonster replied October 31, 2022

Sorry for the inconvenient, we have checked with the developper and the issue was due to the old version of your theme. We have tried to reach out to you days ago but we still didn't get any answer back from you. Waiting for your reply very desperately.

October 22, 2022

Messed with website code on uninstalling this. Very Pathetic app and code work. Must not install this app.

Amobile
Pakistan
15 minutes using the app
CodMonster replied October 31, 2022

We are sorry for the inconvenient, The issue was due to the old version of your theme. we have tried to reach out to fix the problem for you but unfortunately, we didn't hear back from you. as we have acted by ourselves and fixed the problem for you but still we haven't got any feedback from you

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