Reviews (283)

Overall rating
3.5
Counts per rating level
  • 42% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 31% of ratings are 1 stars
June 4, 2024

This app allows the creator to get free item/s upfront and then the creator not fulfilling their task of promoting the item on their socials. Then Ghosting the store, totally rude shameless & actual theft.! Not fair at all if you are a small struggling business. There should be some kind of verification process for the creator to pass or a rating that stores can assign based on the experience with the creator, those creators with low review ratings wont get used

Belle Emporium
United Kingdom
About 1 month using the app
Shopify replied June 18, 2024

We appreciate your feedback! I understand the discouragement that can emerge if a creator doesn't meet their obligations in an agreement. To tackle this, certain merchants choose to draft contracts that both parties can agree to. While Shopify serves as the platform linking merchants and creators, we are unable to enforce these agreements. If you encounter unmet collaborator tasks, it could be helpful to consult legal counsel. For additional details, please refer to the Shopify Collabs Terms of Service at: https://shopify.link/NGAG. -Iris, Shopify Support

September 6, 2024

Great interaction with collaborators & influencers.

The Society
United States
3 months using the app
November 21, 2024

Bon moyen de faire découvrir sa marque.

Créations Gueule de bois
Canada
Almost 2 years using the app
October 7, 2024

Worked very well for my shorts business. I got a lot of sales through this.

CaseLux
United States
7 minutes using the app
January 26, 2023

Love the app. It solves most of our needs, and love that they continue to roll out new features. Collabs makes managing our program seamless and tracking results a breeze. Would recommend anyone to anyone looking to scale their influencer/creator program.

Lalo
United States
Almost 2 years using the app
Edited October 14, 2024

Nice app. Exactly what I need. Collab partners can see analytics therefore they trust us 100%. Support fast responding and solving any tech issues within a monute. Best solution

LittleWomenAtelier
Kazakhstan
Over 1 year using the app
May 4, 2024

The app looks good at the beginning because it allows to look for influencer pretty easily...but:
1) there is no rating about the influencer...if they do a good job or not
2) There is no internal chat to communicate with them, after the first message, you need to switch to email
3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any promotion.

Dogs Cats Boutique
Germany
About 1 month using the app
Shopify replied May 6, 2024

Hi, there. Thank you for taking the time to leave a review and share some feedback regarding the app! Our Collabs Team verifies all of the potential collaborators you can connect with to ensure that merchants are protected when working with them. I will be sure to share your feedback with our developers. -Mac, Shopify Support

July 14, 2024

Conversions are not happening.

WhollyKaw
United States
7 months using the app
Shopify replied July 17, 2024

Thanks for taking the time and sharing this feedback. If you're not getting any conversions from the collaborators, then you can consider trying other collaborators. However, if you believe there's an issue or a bug, then you can get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

April 18, 2023

Collabs is a great system for influencer/affiliate marketing. We have used other apps before and this has really taken the stress and hassle out of everything.
They are constantly evolving and we cannot wait to see what they have in-store next!

Glisten Cosmetics
United Kingdom
About 1 year using the app
March 4, 2024

Terrible. Very basic. Just like all other Shopify apps.

Airportag
United States
Almost 2 years using the app
Shopify replied March 20, 2024

Thanks for the review. If you would like to edit/update your review to include some additional context on what you liked/disliked - we would greatly appreciate it! As this feedback is how we can improve and make Shopify developed applications better for all merchants and users. -Ollie, Shopify Support