Reviews (204)

Overall rating
2.7
Counts per rating level
  • 34% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 33% of ratings are 1 stars
April 24, 2023

I am not sure how well this works. I have been trying to link my IG account for a few weeks now with no success. I have reached out to support but got no reply.

Black Lava Vape
United States
7 months using the app
Shopify replied April 25, 2023

Hi Black Lava Vape,

Thank you for taking the time to review the Shopify Collabs app. My name is Brett and I'll be assisting you today. We'd like to make sure you're getting the support you need, so I'll be following up via email to see if we can help get your Instagram connected!

Brett | Shopify Support Specialist

April 8, 2021

I have been working with Dovetale for quite some time and they have been absolutely incredible and adapting and evolving to the current business climates. They are one of the best platforms we have been on and I recommend them for someone interested in affiliate marketing.

CampusProtein.com
United States
About 1 month using the app
July 22, 2022

This is a super easy app to use and it customizable. The welcome page is really clean and inviting. I wish there was somewhere to upload agreements etc.

Educating AMY
Canada
29 days using the app
September 8, 2022

Not what I was expecting. As someone who struggles to find influencers I thought this would be a platform where I could easily offer a collab but the discover tab seems useless? I can't send these influencers an active offer really unless I DM I thought it would be like the middle man type of app.

Brinisity
United States
6 months using the app
Shopify replied September 11, 2022

Hi there,

William here from Shopify support, I'd love to open a dialogue with you about what you need to make this app just right for you. Collabs has launched recently and we're happy to look to where merchants like yourself would like it to go. Please look out for my email so we can discuss.

William | Marketplaces Support Specialist
Shopify

February 24, 2023

I love that the app is free and works well at tracking conversions as well as syncs up with ReCharge, our subscription app for recurring purchases/commissions. They've made some necessary updates already too which I love. I hope these can be next on the list as these are a few feature requests we need:
#1 - The ability for us to edit the promo code of our affiliate after they've been accepted if someone wants to change theirs. Right now there's no way for us to do that and it's super annoying.
#2 - The ability to ADD a purchase as a conversion to an affiliate's account. Right now there's no way to do that and having a manual option would be great since we know some conversions are coming from a specific affiliate based on the customer including their name in their application.
#3 - Being able to email our affiliate directly from the dashboard! My only option at the moment is to see if I can set up automation so I can do this on autopilot with my ESP.
#4 - The ability for us to upload and provide assets to our affiliates as a content hub if you will of the different sales/promotions/products we have that they can then use to promote our products.

The Billboard 500 Club
United States
11 months using the app
March 21, 2023

A very good app, simple to set it up - Very Robust and no shit code to disturb theme....Hosting affiliates on shopify domain creates it more trustworthy and safe for affiliates - Negative reviews are by those cynical idiots who wants 24/7 contact support and for an app that is free is hard to provide you 24/7 support....Get your keyborad in some use. Thanks shopify for this app, I would suggest to add a feature that enables merchants invite potential affiliates from the app.

A Bit Orange
United States
28 days using the app
July 29, 2021

Absolutely love this app! It is so easy to use and well done. Customer service is INCREDIBLE and responds so quickly and helps with any questions that come up. We are so glad we found Dovetail!

Bandits Bandanas
United States
28 days using the app
May 24, 2023

Providing a very easy platform by which to provide products and/or discounts to people with special codes that can tie back to sales is an A+ 5 star experience. A couple of clicks and all automated payment is all you can ask for.

However, there is no visibility into post gifting even though you have all their info. There's no analytics. There's no backend. There's no feedback.

I should be able to click on their profile and see if they've posted anything related to my product.
I should be able to message people or even send email campaigns and promotions to all my ambassadors or subsets of them.
I should be able to rate people so that other brands can see who follows through and who drives sales.

I would be surprised if even 10% of the people actually post content. It also does not drive sales. I may get 1 sale for every 3 gifts. It is absolutely of no direct value economically.

But I do get some good content from here, and it's much easier than having to deal with endless instagram requests for products. But Shopify could make this infinitely more value almost immediately with very little effort.

Little Hometown
United States
10 months using the app
August 10, 2021

Dovetale makes the influencer search process much more efficient and effective; combined with their outstanding customer service the app is definitely worth signing up for!

Immitis GR
United States
27 days using the app
April 13, 2021

Absolutely the easiest influencer management software we've ever used. Dovetale lets us quickly and easily integrate our influencer workflow with our shopify store allowing us to spend less time managing/fulfilling product samples and more time creating long lasting partnerships with content creators. Highly recommend for any store working with influencers and the price can't be beat!

The Crunch Cup
United States
27 days using the app