Reviews (278)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 31% of ratings are 1 stars
January 30, 2023

Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.

FKN Rich
Canada
2 months using the app
August 6, 2022

I love it so far. I'm glad Shopify made their system. once it has an ios app I'll give it 5 stars. Being able to check stats on a phone is such a must for me, especially as a business owner on the go!

Fitto Activewear
United States
About 2 years using the app
August 9, 2021

Hands down, the best customer service we have dealt with in the software space. Attentive team, fantastic UI, helpful how-to brand videos and easily optimized so we can easily manage tasks without taking up the entire day.

Better Booch Kombucha
United States
About 2 months using the app
April 6, 2021

We made the decision to switch over to Dovetale from another affiliate/influencer management platform and it has been one of the best company decision's we've made thus far. Dovetale has a beautiful onboarding experience for our affiliates and we've seen a higher affiliate sign-up rate as a result. The platform also has much cleaner and more sophisticated dashboard views to track affiliate analytics. Following up with affiliate influencers has been significantly easier as a result. We also love using the Discover feature to look for additional affiliates to join our ambassador program. Previously we were paying for 2 separate tools and now we're saving a ton more money by just using Dovetale for affiliate management & sourcing. Our entire team has been highly impressed with the responsiveness of the Dovetale team. They respond to all of our feature requests / suggestions in a timely manner, while providing timeline estimates on when new features will ship. It's been so refreshing to see such amazing customer service. We've been telling everyone in our network to make the switch to Dovetale. It's such a no-brainer.

immi
United States
About 2 months using the app
September 1, 2023

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

Best Day Ever Kids
United States
3 months using the app
Shopify replied September 5, 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

April 6, 2021

We use Dovetale to supplement our influencer program and have had a great experience. The team is very helpful!

Kyte BABY
United States
About 2 months using the app
October 14, 2022

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Hand Held Legend
United States
Over 1 year using the app
September 6, 2023

We love this app, however recently we have been made aware of some issues that make it impossible for people to apply. Once they answer all the questions, the app won't let them do anything once they sign into their Instagram or other social media. Sometimes, it won't even let them sign in. Please fix this as it's impacting us a lot.

Blossom Automotive
United Kingdom
About 1 year using the app
Shopify replied September 8, 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you and some of your influencers are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

Edited October 18, 2023

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar

5norte.cl
Chile
About 1 year using the app
November 18, 2023

DONT DO IT SHOPIFY SUPPORT IT BAD IT NOT THE SAME THEY NEED TO BRING THE PHONE CALLS BACK

Positive Girl & Company
United States
3 months using the app
Shopify replied November 22, 2023

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback. Are you having trouble with Collabs, or just seeking general support? I've sent you an email to connect and offer further help to work through any issues you're facing.

Vance | Shopify