Reviews (196)

Overall rating
2.6
Counts per rating level
  • 33% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 12% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 33% of ratings are 1 stars
April 14, 2023

Application pratique mais malheureusement limitée car tout est en anglais sans possibilité de traduire directement le contenu. Les cadeaux pour les collaborations sont également limités nous ne pouvons pas mettre les conditions que nous souhaitons comme sur nos remises.

My Linas and Co.
France
2 days using the app
October 17, 2022

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand.
It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

DICCI
Portugal
About 5 hours using the app
Shopify replied October 19, 2022

Hi there,

Thank you for trying out Shopify Collabs and leaving a review for us. We're always looking for ways to make our app the number one choice for both creators and merchants to collaborate with each other. I'll reach out to you to get specific feedback that I can pass on to our development team.

William | Marketplaces Support Specialist
Shopify

June 6, 2023

I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers.
The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it.
The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!

Sorbetdreams
United Kingdom
About 24 hours using the app
Shopify replied June 8, 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

May 11, 2022

It looks like Dovetale got rid of the "Campaigns" feature as a part of the Shopify acquisition. Too bad. That was the one feature that we were looking forward to. Without that, I don't see us switching from our current affiliate app.

VIP Luxury Hair Care
United States
About 9 hours using the app
Shopify replied May 15, 2022

Hello,

Thomas here from Shopify. Thanks for taking the time to submit your feedback. We've followed up with you over email to open up the lines of communication on this.

Thomas | Shopify

June 12, 2023

I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.

Shopmagnolialaneboutique
United States
About 1 hour using the app
Shopify replied June 14, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Mario | Shopify

July 28, 2022

We've only just started our influencer programs and finally found an influencer platform that we can easily manage this. The design is beautiful and easy for our team to use. We're excited to build out our programs further!

This is ATIN
Philippines
About 1 hour using the app
May 9, 2023

The purpose is for this to HELP stores get exposure and build professional relationships...TO generate sales. Why would you REQUIRE a minimum of $10,000 in sales before you can even request to join the network?! If a store is already generating that much in sales, why would it need this app to find collaborators? That element alone is a complete turnoff. Not to mention all of these reviews complaining about other aspects. Do better Shopify.

A Higher You
United States
38 minutes using the app
Shopify replied May 11, 2023

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

April 4, 2023

I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?

CARDER AMSTERDAM
Netherlands
37 minutes using the app
Shopify replied April 11, 2023

Hi there,

Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this time, so I am going to reach out to you via email, in order to try out some troubleshooting steps with you. Talk soon!

Charlotte | Shopify

January 26, 2023

Great app that allows me to collaborate with my team internally on all the needed assignments in house.

Bug Bounty Unchained
Uganda
May 28, 2024

JOYANDMARIO
Hong Kong SAR
9 months using the app