Reviews (296)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 32% of ratings are 1 stars
October 8, 2024

If you want to lose business, hurt the relationship you have with possible influencers and allow Shopify to charge you up to $10,000 while holding the funds and not paying influencers for over 6 weeks - then download this trash of an app. It has been the worse decision my business ever made. Please please please do not make the mistake of EVER using this.

ShapeWaist
United States
About 2 years using the app
October 2, 2024

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn ...

HartSpan
United States
7 months using the app
December 6, 2024

Impossible de tout traduire. Dans les mails, encore beaucoup de phrases sont en anglais, dommage car sinon le reste est bien pensé.

Ceso
France
2 months using the app
September 11, 2024

I’ve been using Shopify Collabs with the expectation of partnering with genuine creators to help promote my store and drive sales. Unfortunately, my experience has been far from ideal.

First, I received no email updates or notifications regarding commissions paid or orders generated through referrals. This lack of communication meant that I was completely unaware of how and where these ...

The Keratin Store
United States
Over 1 year using the app
September 20, 2024

Please read all reviews before installing, as they are all accurate representation of the app. This app is useless. 1) There is no vetting of the influencers- most are looking for a free product, will never post, and will never drive traffic to your store. 2) Random "collaborators" appear (even if you have never accepted their application), attributing organic sales (customers land via my own ...

BOHIQ
United States
5 months using the app
September 18, 2024

Today I realized a fake affiliate with fake reviews on their website was referring traffic. I don't even know how that's possible. It's not ok for Shopify to promote an app that promotes fraudulent content.

Cheerfetti Gift Co.
Canada
Over 1 year using the app
September 2, 2024

2.9 star average rating tells you everything you need to know. It's exactly what others are saying. This app is knowingly hosting scams. Shopify isn't filtering the "creators" at all so you just get people that are coupon harvesting. Money gets paid out and Shopify does nothing to protect the stores that pay its bills. We've lots thousands because we foolishly put our trust in this app because it ...

Boona
United States
About 1 year using the app
Edited August 15, 2024

I installed this app about two years ago but never used it. Today, I randomly decided to check something in the app, and to my shock, I found that two people I never accepted as collaborators or invited (again, I NEVER used the app) had scheduled payments, taking a percentage of two of my orders! This is insane! If I hadn't checked the app by chance, they would have stolen my money without me ...

B.Different Clothing
Sweden
About 2 years using the app
Shopify replied August 14, 2024

Thank you for taking the time and bringing this to our attention. While we're unable to provide account-specific support via the Shopify App Store, getting in touch with the ...

September 5, 2024

We used several Influencers and not one single one of them did anything, they all where happy to collect the FREE gift, after we informed them the gift is your use and to promote our product to their followers. One replied and added that they don't care... it is free and they do not need to do anything else.... this is an absolute disgrace that they demand FREE products and are not willing to ...

Skin Nutrient™ Award Winning Skincare
Australia
3 months using the app
September 19, 2024

Biggest waste of money and resources. Will never use again.

DesignbyAthena
Canada
Over 1 year using the app