Reviews (296)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 32% of ratings are 1 stars
October 28, 2022

has a good potential to be one of the best apps out there. One thing that puts me off (and potential influencers) is the fact that you need to link your social medias when signing up. This is extremely annoying for people that want to join the program.

Stock union
United Kingdom
12 months using the app
March 29, 2023

Do not use this App if you have Markets in use with redirects based on location.

The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market.

If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless.

Major design flaw ...

Twisted Beast
United Kingdom
10 months using the app
Shopify replied March 31, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback, we appreciate you taking the time to share your experience with using the Collabs app. We also want to ...

Edited October 6, 2022

Do you understand the effort it takes to bring collaborators into a platform? Overnight, without any heads up, you broke the entire flow and deployed a buggy sign up process. And now people cannot join? Why would you do this? After Shopify takeover the whole flow became super confusing. I love my Shopify but this part of the product needs better judgement. Please get us back to simple.

Cubtale
United States
10 months using the app
Shopify replied October 8, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...

May 19, 2023

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

EARA
United States
9 months using the app
Shopify replied May 23, 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication ...

August 2, 2022

Really like this app but there are some small updates that could be done to make it even better. For one, the fact that you can't create different templates for the welcome email is such a miss. We have to copy/paste/rewrite the welcome email to each affiliate we accept into our program. Also, it would be ideal if there was communication/emails to the affiliates when they made a sale - this would ...

Marea Wellness
United States
9 months using the app
Shopify replied August 5, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale app on your store and leave a review. This feedback is so valuable to ...

November 3, 2022

I haven't started using this yet but have a question. If influencers don't link their social media to this program, doesn't it mean that the only way for them to generate affiliate sales is through an affiliate link. Is this the reason for the link. This way they simply need to mention the @ of the store, and it still gets considered as a referral - a more natural one at that - rather than ...

omiwoods
Canada
7 months using the app
Shopify replied November 7, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...

November 12, 2022

The application for creators should be quick and seamless. Creators/Influencers are lazy and slow. They barely respond to their emails and DMs let alone create a shopify account and fill out an entire questionaire just to be added to our list. Ask the developers to work on this. It has a huge potential but the shopify registrations should be expedited. Maybe something like a login with google or ...

Gripzilla - The Best Grip and Forearm Strength Exercises, Arm Wrestling Tools, Hand Grippers to Improve Grip Strength
United States
5 months using the app
Shopify replied November 15, 2022

Hello,

Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication so ...

October 1, 2023

the app seems good and i would like to use it but there are to issues that i faced:
1- Store has to have at least $10K USD in sales in the last 12 months
(how about startup business? You don't care bout it. )
2- Store isn’t a dropshipping model
I don't understand it. Should my business not to be dropshipping?
Kindly, contact me to explain my questions.
Many thanks

Mira Jewelries
United Kingdom
4 months using the app
Shopify replied October 4, 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. These requirements mentioned ...

January 29, 2024

Initally positive, but after getting the first few sales through influencers I noticed that some sales weren't attributed to the influencer. I set it up so discounts don't stack and when the discount isn't applied it seems as though the sale is not attributed to the influencer, giving them lower and innacurate commissions which could harm future collaborations.
Unsure how to resolve this as I ...

NOORD store
United Kingdom
3 months using the app
Shopify replied January 30, 2024

Hi there, thank you for your feedback. I can certainly see why this would be an issue and I'd recommend reaching out to our support team about this so we can investigate this ...

May 18, 2023

So Shopify! What is your suggestion for a new business that wants to grow and work with collars that doesn't meet the "$10K in sales in the last 12 months." This is a barrier for new shops!
Thank you!
Denise

Bisou Bisou Skin
United States
2 months using the app
Shopify replied May 23, 2023

Hi There,

Jason here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. This is a great question ...