Reviews (278)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 31% of ratings are 1 stars
March 21, 2023

A very good app, simple to set it up - Very Robust and no shit code to disturb theme....Hosting affiliates on shopify domain creates it more trustworthy and safe for affiliates - Negative reviews are by those cynical idiots who wants 24/7 contact support and for an app that is free is hard to provide you 24/7 support....Get your keyborad in some use. Thanks shopify for this app, I would suggest to add a feature that enables merchants invite potential affiliates from the app.

A Bit Orange
United States
28 days using the app
July 29, 2021

Absolutely love this app! It is so easy to use and well done. Customer service is INCREDIBLE and responds so quickly and helps with any questions that come up. We are so glad we found Dovetail!

Bandits Bandanas
United States
28 days using the app
August 10, 2021

Dovetale makes the influencer search process much more efficient and effective; combined with their outstanding customer service the app is definitely worth signing up for!

Immitis GR
United States
27 days using the app
July 23, 2022

Finally we find this influencer marketing platform and this is really easy and convenient to use. Will recommend to anyone who want such function. Really love it.

42Lolita
China
26 days using the app
December 6, 2022

Considering it's free I'm giving it 5 stars! Quite easy to use from the brand side. I'll echo the comments of the others that the registration needs to be EFFORTLESS for the creators. Also, if there were a tool to see who of our existing customers has a Shopify Collabs creator account that would make a lot of sense. And a step further would be who from our IG following has a creator account. This is a great start and with some tweaks I think we can base our influencer/affiliate marketing in Shopify Collabs. Without improvements we'll likely move to one of the big name platforms soon. Hope this helps.

EŸN VAS
United States
25 days using the app
Edited June 27, 2021

The application is so good , It has a nice interface. Thank you for your quickly response. I can't wait to see the effect.

Andywawa Baby Clothes Online
United Kingdom
24 days using the app
August 8, 2022

I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.

GummiShot
United States
24 days using the app
Shopify replied August 11, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale app on your store and leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!

Charlotte | Shopify

September 28, 2022

Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus should actually find out how to run an influencer program before launching an App like this. I wish I didn't dig into it until it had been out for longer. Hoping for a much better experience in the future whenever this gets completely redone. Terrible.

H2BAR
United States
21 days using the app
Shopify replied September 30, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

September 7, 2022

I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it won't work as advertised. Therefore, I haven't invited anyone to join and won't be. I would like to delete the app but also no option to do this so unless they respond to my email asking for it to be deleted I am going to have to look through the code and hopefully delete all the correct elements to remove this completely from my store. I wish I had not tried it and took on board fully the other bad reviews.

Cottage Fresh Scents
United Kingdom
21 days using the app
October 7, 2023

les liens personnalisé ne fonctionne pas j'ai invité des collaborateur j'ai créer leur tiers et les ai inviter dedans mais quand on va sur le lien personnaliser on a un message d'erreur et on ne peut accéder au site..

Xym
France
19 days using the app