Reviews (278)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 31% of ratings are 1 stars
April 15, 2023

Affiliate manager app for free - what can I say. Love the functionality too. FREE PAYPAL MASS PAYOUTS LETS GOOOO. Wish there was one big button to pay all affiliates at once though.

Fusion Motorsports USA
United States
19 days using the app
June 15, 2023

Not supporting Spain, I was very excited when I reached 10k sales but I can't join. It should be written in somewhere BIG to let customer know which countries are supported

Next Step
Spain
16 days using the app
Shopify replied June 15, 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear about finding out that Spain is not available with the Collabs Network at this time. There are still many other features Collabs offers. I'm going to follow up with you in an email to get more into detail.
Jason | Shopify

July 23, 2021

We switched over from a different influencer marketing software to Dovetale, and it has been so helpful for reaching out, searching for influencers, and managing influencers. We had some questions concerning how to set up, and the support team was very responsive.

Woxer
United States
15 days using the app
August 17, 2022

Can't seem to delete the app. Also can't remove the on-site popup that it creates during setup. It's a 1-way street !

Gifts Finder
United Kingdom
14 days using the app
Shopify replied August 19, 2022

Hi there,

Thomas here from Shopify support, thank you for taking the time to install and use the Shopify Collabs app on your store and leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!

Thomas | Shopify

July 4, 2022

Contacted Dovetale with no reply back. Finding content creators typically is to take the place of a company having to build their own branded social media. The app requires the company to have its own account. Was looking to get around this. Then tried to contact them to see to what point of a branded account was needed to get no reply

Threaded Stitch
United States
10 days using the app
Shopify replied July 6, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale on your store and leave a review. I am sorry to hear you have been unable to get in touch with our team. I understand you need support in understanding how the app functions and how to best use it. To answer your main question here, a branded account on Dovetale would be a website and an Instagram account, which allows you to connect and work with Instagram influencers around the world. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

May 12, 2022

The app itself appears to be easy to use and functional enough for a free app. We set it up easily and started to invite affiliates. However, we quickly saw that nothing was tracking. Our site is built in Webflow using Shopify + Recharge. We learned after the fact that Dovetale does not support this. This should be made clear UP FRONT. Making sure others do not end up in the same boat.

Completing the Puzzle
United States
9 days using the app
Shopify replied May 15, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to leave us your feedback. We have passed this feedback onto our developers and we shall update our documentation to reflect this in the near future.

Thomas | Shopify

Edited March 5, 2023

Great, easy installation app but room for improvement.

Really great way to get afiliates working, could use a few Quality-of-life improvements however.

First on the free products gifts, it would be great to be able to specify a collection rather than just specific products, the ability to choose how many of those are free is great but it would help if you could also choose a whole collection.

A resources page for collaborators.
a simple space for collaborators to download simple images to place on their store, logos, and the like, bonus points if you can create an image generator with the collaborator's code / link.

Edit: I would also love an automated gift system. I.e. is a collaborator makes x number of sales or y amount of sales value, they could either get a free gift or an upgrade in their status. Having this clearly shown on the page will really incentivize collaborators to do so.

Mini Megastore
United Kingdom
8 days using the app
May 6, 2022

Are there any video instructions? I have some people trying to apply and having terrible trouble with using a Facebook Handle either personal or business. It then will ask them to log in and then says the email is already taken. So when forgot password is selected no reset email is sent. Please help.

Humphreys BBQ
United States
8 days using the app
Shopify replied May 12, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

March 29, 2023

Do not use this App if you have Markets in use with redirects based on location.

The app would be 5 star review if not for the fact that affiliate links don't redirect based on Market.

If you have .co.uk, .com and .eu domains everyone who visits your store via an affiliate link will be sent to your primary domain, meaning if you have your website localised it's totally useless.

Major design flaw unfortunately, spending weeks localising your website to end having to unlocalise it to use this app is a grim experience.

Twisted Beast
United Kingdom
8 days using the app
Shopify replied March 31, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback, we appreciate you taking the time to share your experience with using the Collabs app. We also want to make sure that you get the support you need regarding the issues you're reporting. I'll be sending an email out to open the lines of communication, and help where I can.

- Nate | Shopify

May 27, 2023

not available in our countries

OPTION FASHION STORE أوبشن فاشن ستور
Türkiye
8 days using the app
Shopify replied May 30, 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you with.

Ashley | Shopify