Shopify Collabs

If you want to lose business, hurt the relationship you have with possible influencers and allow Shopify to charge you up to $10,000 while holding the funds and not paying influencers for over 6 weeks - then download this trash of an app. It has been the worse decision my business ever made. Please please please do not make the mistake of EVER using this.

2.9 star average rating tells you everything you need to know. It's exactly what others are saying. This app is knowingly hosting scams. Shopify isn't filtering the "creators" at all so you just get people that are coupon harvesting. Money gets paid out and Shopify does nothing to protect the stores that pay its bills. We've lots thousands because we foolishly put our trust in this app because it was built by Shopify.

We've only just getting started- but so far the team has been very responsive, and we're seeing our first affiliate traffic and sales. Would like to see some more customization options on the recruitment page(s).

The Collabs interface and overall app is very helpful and easy to use - however it feels extremely limiting in terms of how brands can search for and discover creators that fit what they're looking for.

Priority suggestions/wishlist from a brand using Collabs:

-Better/more demographic search filters (Age, Interests, Local Regions)

-Would love a "Top Suggested Influencers" page or tab that offers intelligent suggestions on creators we should reach out to

-Make it easy to see when creators are ACTIVE on Shopify Collabs or add a "Badge" to creators who are more active than others (this would be HUGE for brands using Collabs)

Beware!!!! Echoing countless other shop owners, this program allows scammers to promote your products using pre-existing discount codes and then pays them commissions automatically without disclosing it to you. By the time we realized this was happening, we had already paid out hundreds of dollars to "creators" who had never applied to work with our brand and were never approved to earn commissions. The majority of the payments went to a scam website that hosted FAKE reviews of our product. When I brought this to Shopify's attention, they told me that we were at fault for not "catching" the affiliate payments earlier and that there was no recourse to recoup the funds. Furthermore, I am still being charged for additional "affiliate commissions" after completely removing Shopify Collabs from our account and reporting all of this to Shopify Support. Stay away from this app.

Please read all reviews before installing, as they are all accurate representation of the app. This app is useless. 1) There is no vetting of the influencers- most are looking for a free product, will never post, and will never drive traffic to your store. 2) Random "collaborators" appear (even if you have never accepted their application), attributing organic sales (customers land via my own marketing efforts), and no notification is ever sent to the merchant. The only way of having any sort of control is by proactively checking ALL the time, the payouts. It's absurd. I uninstalled the app, and all of this happened while the app WAS NO LONGER INSTALLED ON MY SHOP.

Collabs makes working with creators on a gifting/affiliate basis. Also great support team if you need it. Strong recommend esp for teams who don't have tons of hours to dedicate towards building their program.

Today I realized a fake affiliate with fake reviews on their website was referring traffic. I don't even know how that's possible. It's not ok for Shopify to promote an app that promotes fraudulent content.

Collabs is a great way to launch and manage an affiliate program. It is so complicated to do this without a built in ecosystem, and Shopify provides both the technology platform and community of influencers to activate and scale this capability quickly.

Scam. Dont' install it!