Shopify Collabs

We love this app, however recently we have been made aware of some issues that make it impossible for people to apply. Once they answer all the questions, the app won't let them do anything once they sign into their Instagram or other social media. Sometimes, it won't even let them sign in. Please fix this as it's impacting us a lot.

Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.

App is working great! We're very happy with it and enjoy using this app to collaborate with both influencers and consumers.

LOVED Dovetale, and was excited about the buyout, but unfortunately Shopify Collabs is a far cry from what Dovetale used to be. Our affiliate codes won't work, and it's hindering our user experience.

Great App! Been using Dovetale for a few months and would highly recommend. It is extremely user friendly and makes discovering influencers so much easier. Also, the team is super responsive and always willing to assist with any questions!

We switched over to this app from Refersion and are starting to regret it. Collabs discount codes don't stack, and when you use a 3rd party plugin to stack the discounts codes arent registered to their respective influencer, thus having to manually figure out how to send them their commissions.

Our team was SO EXCITED for Shopify to further build out Dovetale's platform. Unfortunately, whenever the integration happened it disallowed us from modifying or creating new tiers. It also is evidently glitchy on adding collaborators. We've yet to figure out either. When I submitted questions to the dev team to help enable the app, we received lackluster explanations. Just frustrating. So much potential. Looks like we will need to go another route.

Updating my review after exploring other paid apps and using other services. I left my initial review below and had initially given this app 1 star. I'm giving this 4 stars now, as the main issue we have is sometimes our ambassadors aren't able to connect easily to the app. This usually happens when their social media (Instagram) is a secondary one, associated to their main account (as most of our ambassadors are pet accounts, we have a few of those). This is an ongoing issue, and it would be great to have this looked at better. The other issues I mentioned previously aren't great, but guess what, very expensive apps have that too, and they don't give you a manual solution to remove the commission when your own ambassadors use their code. Shopify Collabs gives you control of that, which turns out to be great. Overall I think it's a great free app, and actually is less frustrating that paid ones. I never deleted this app as I intended initially, and I'm glad I haven't. Support could be faster though. --- my 1st review: --
Not great support, takes a very long time to speak to developers when you have an issue, and still they aren't able to assist. Issues with affiliates trying to connect their social media when they have sub accounts on Instagram, and the app doesn't allow for that. Affiliates are able to use their own codes for purchases, it doesn't recognise their email addresses. Don't recommend, will be changing ASAP

Awesome app! This blows every other affiliate software out of the water. We have tried a couple of other apps for this purpose and Dovetale is by far the best. It is the entire suit to not only let you find great partners but also help to track, communicate and nurture the relationship. Highly recommend!

I couldn't even get past the first stage of set-up before it crashed and told me info had been sent to admin. Why did it crash? Who knows. I didn't even do anything that would warrant making an error since it was only the first stage of installation. But no help forthcoming. I'm sad as there has been lots of hype, and it is a needed app, but if you can't even install it, what's the point?