Reviews (297)
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I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.
Hi there,
Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of ...
This app is a joke. The "influencers" who use it are after free product only. There is no way to hold them accountable for actually promoting the product. Every single collab who has applied, never posted to any socials after getting their product and have stopped communicating with us. We since changed our gift to 50% off their first order instead of free product - now anyone who applies private ...
Hi there,
Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing ...
This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable ...
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to ...
HI, Multiple ambassadors are trying to sign up but are getting following error messag: ''We were unable to verify that your request orginated from Shopify.'' They have cleared cache and also reload the page.
Could you please advise?
Cannot get influencers paid automatically, have to manually process payments. Shopify refuses to work with PayPal to resolve this and blames it on the customer. Been trying to get it fixed for a month now with no resolution.
Hi there,
Anh here from Shopify support. Thank you for taking the time to share your review of the Collabs App with us. I'm going to follow up with you over email to open up ...
I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let ...
Hi there,
Vance here with Shopify - thank you for taking the time to let us know about your experience with the app. I've sent you an email to offer you further support.
...
same as others on here, cant login, reset password does nothing, login submit button just spins endlessly, cant review product as cant use it...
Hey there,
Charlotte here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see ...
Just making the influencer sign up for a Shopify account is a deal killer.
Not working at all. I was hoping to be a good platform but unfortunately, it sucks!
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...
Dovetale requires you to connect your PayPal account to make payments to your creators and influencers. We have never been able to make payments and PayPal has absolutely no clue what this app is to offer help.
Hi there,
William here from Shopify support, thank you for taking the time to install and use Dovetale on your store and leave a review for the app. I'd be happy to ...
App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through ...