Reviews (296)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 32% of ratings are 1 stars
September 1, 2023

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

Best Day Ever Kids
United States
3 months using the app
Shopify replied September 5, 2023

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing ...

November 18, 2023

DONT DO IT SHOPIFY SUPPORT IT BAD IT NOT THE SAME THEY NEED TO BRING THE PHONE CALLS BACK

Positive Girl & Company
United States
3 months using the app
Shopify replied November 22, 2023

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback. Are you having trouble with Collabs, or just seeking general support? I've sent you an ...

September 27, 2022

I have multiple influencers trying to sign up as an ambassador but they are just getting the error message "We are unable to verify that your request originated from Shopify". Now when I test myself to try out you are required to create a Shopify account just to signup as an ambassador? What is this Shopify???

Notionified
Sweden
2 months using the app
Shopify replied September 28, 2022

Hi there,

I'm William from Shopify support. I understand that this experience is new however it is part of our efforts to ensure that merchant and creator data is protected ...

April 16, 2023

please review those fake influencers data before you go on into business with them.

I have taken the time to review Instagram and youtubers accounts, there's no legit ways those accounts get so many 10's of thousands of subscribers and no views with 2 videos posted!
A lot of IG accounts look good on paper but when you actually read the comments you can see that they are from comment pods of ...

Trophy ShapeWear
United States
About 2 months using the app
Shopify replied April 18, 2023

Hi Trophy ShapeWear,
Thank you for taking the time to review the Shopify Collabs app. My name is William and I'll be assisting you today. The issue you've described here is ...

August 8, 2022

I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.

GummiShot
United States
24 days using the app
Shopify replied August 11, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale app on your store and leave a review. This feedback is so valuable to ...

September 28, 2022

Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus ...

H2BAR
United States
21 days using the app
Shopify replied September 30, 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and ...

September 7, 2022

I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it ...

Cottage Fresh Scents
United Kingdom
21 days using the app
June 15, 2023

Not supporting Spain, I was very excited when I reached 10k sales but I can't join. It should be written in somewhere BIG to let customer know which countries are supported

Next Step
Spain
16 days using the app
Shopify replied June 15, 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear ...

August 17, 2022

Can't seem to delete the app. Also can't remove the on-site popup that it creates during setup. It's a 1-way street !

Gifts Finder
United Kingdom
14 days using the app
Shopify replied August 19, 2022

Hi there,

Thomas here from Shopify support, thank you for taking the time to install and use the Shopify Collabs app on your store and leave a review. This feedback is so ...

July 4, 2022

Contacted Dovetale with no reply back. Finding content creators typically is to take the place of a company having to build their own branded social media. The app requires the company to have its own account. Was looking to get around this. Then tried to contact them to see to what point of a branded account was needed to get no reply

Threaded Stitch
United States
10 days using the app
Shopify replied July 6, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Dovetale on your store and leave a review. I am sorry to hear you have been ...