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1. Older signup process was better, I seem to remember it just had social handles to add?
2. The confirmation emails to applicants need to be able to be customised with a template. The default wording should be editable.
3. There should be an option to contact confirmed applicants, in segments/tiers, or send them newsletters or even contact them individually.
Hello,
Ashley here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication so that I can pass your suggestions along to our developers.
Ashley | Shopify
If you regularly work with influencers and want to build a strong community of affiliates, I can't recommend Dovetale enough. It's only been a few weeks, and Dovetale has been a breath of fresh air! To have our affiliates commission/performance on one platform and easily gift products connected to our store has been a game-changer. We've also received really positive feedback from our affiliates, who can now access their sales/performance at any time. Lastly, the application component is so fantastic! I've really enjoyed reading our applicant's answers and learning little details we wouldn't have known otherwise. Overall, we are extremely happy to have discovered Dovetale and I see them going very far.
We have uploaded over 80,000 affiliates into their portal as of to date! We are seeing promising growth and verified influencers that are making an impact for us through Colabs. Great support team that is willing to help accelerate your brand or products!
www.TrainingMask.com
I have sent out gifts to over 25 people and only 1 person has made 2 sales. It's a way for influencers to get free products and do nothing in return for the merchant. There needs to be some kind of commitment on their part to receive a gift.
Hi there,
Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication in case there is anything I can assist you and your affiliates with these difficulties and suggestions.
Thomas | Shopify
Really solid experience so far - would love some more flexibility on the layout of the application page, but other than that the functionality is good for what we're using it for.
This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members!
If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles some of your members are facing. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
HI, Multiple ambassadors are trying to sign up but are getting following error messag: ''We were unable to verify that your request orginated from Shopify.'' They have cleared cache and also reload the page.
Could you please advise?
We used this app for a few months. It has a big database of influencers on Instagram, Youtube and TikTok. Majority quality data is on Instagram. We may manage the influencers inside the program. The most impressive thing is their customer service. It's the best Saas service I have ever experienced.
Cannot get influencers paid automatically, have to manually process payments. Shopify refuses to work with PayPal to resolve this and blames it on the customer. Been trying to get it fixed for a month now with no resolution.
Hi there,
Anh here from Shopify support. Thank you for taking the time to share your review of the Collabs App with us. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Anh | Shopify
Dovetale has made it SUPER easy to evaluate potential influencer partnerships by allowing us to search any handle and see the account's metrics. The Dovetale team is also really responsive and always willing to help if we have any questions!