Shopify Collabs

Shopify Collabs

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
3.1 (258)
Developer
Shopify

Affiliate marketing integrated with your Shopify store

Collabs is built to help you drive more sales. Grow your affiliate program with a custom creator application page showcasing your unique brand, by sending affiliate offers and gifts to known creators, and by sharing commission offers with the Collabs creators. Get set up for free, and only pay when sales are driven. Stay up to date on commission payouts with auto-payments. Built on Shopify, means you can trust attribution and order tracking.

Collabs is built to help you drive more sales. Grow your affiliate program with a custom creator application page showcasing your unique brand, by sending affiliate offers and gifts to known creators, and by sharing commission offers with the Collabs creators. Get set up for free, and only pay when sales are driven. Stay up to date on commission payouts with auto-payments. Built on Shopify, means you can trust attribution and order tracking. more
  • Recruit creators & gather applications with a custom affiliate application page
  • Kickstart affiliate sales by sharing commission offers with Collabs creators
  • Send & track gifts through Shopify
  • Customize affiliate offers with personalized links & codes for approved creators
  • Track & pay affiliate commissions automatically via your Shopify bill
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Instagram, YouTube, Shopify Flow, Klayvio, Yotpo, Subscriptions

Commission options

Automated rules, Tracking, Custom commission, Product commission, Tiered benefits

Referral management

Affiliate links, Analytics, Auto-tracking, Discounts

Affiliate experience

Page creation, Custom registration, Custom links and discounts

Payments

Auto payments, Scheduled payouts

Discount types

Discount codes, Percentage discounts, Free shipping, Shipping rates, Gifts, Custom discounts

Managing discounts

Automations, Analytics

Pricing

Free to install

+ 2.9% commission processing fee on automatic payments may apply

All charges are billed in USD.

Reviews (258)

Overall rating
3.1
Counts per rating level
  • 38% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 33% of ratings are 1 stars
Edited September 3, 2024

9/3/2024 Update - I had a very nice video call with a Shopify rep. They are genuinely trying to improve this app, which is giving us hope. We're updating our review to 5 stars in hope of a brighter future here!

I don't like writing 1-star reviews, but this app is useless. We spent serious time looking up applicable creators and offered them free $250 products, but had no responses.

Now we're just getting spammed by "beauty" influencers who have zero applicability to us.

It seems like Shopify didn't actually verify any of the creators. They either didn't sign up or are fake accounts looking for free things.

Fret Zealot
United States
About 2 years using the app
September 11, 2024

I’ve been using Shopify Collabs with the expectation of partnering with genuine creators to help promote my store and drive sales. Unfortunately, my experience has been far from ideal.

First, I received no email updates or notifications regarding commissions paid or orders generated through referrals. This lack of communication meant that I was completely unaware of how and where these commissions were coming from. By the time I realized what was happening, I had already paid out $648.25 in commissions for orders I never approved and from "creators" that were coupon farming code websites.

It wasn’t immediately clear that these so-called "Creators" were actually discount-farming websites, not influencers promoting my products in good faith. This wasn’t something I could notice easily—I had to spend considerable time investigating the issue deeply on my own to uncover the fact that coupon code sites were essentially hijacking the affiliate program and benefiting from commissions.

This experience has been extremely frustrating, as the Shopify Collabs program was intended to connect merchants with legitimate influencers. Instead, it’s being taken advantage of by bad actors looking to exploit the system. While I appreciate Shopify’s willingness to provide preventive measures for the future, this doesn’t address the financial losses already incurred due to this oversight.

If Shopify had better systems in place to vet creators or provide clear notifications about referral activities, I could have avoided this situation entirely.

Shopify is taking no responsibility for protecting merchants from these issues and is unwilling to refund any of the fraudulent commissions that were paid.

The Keratin Store
United States
Over 1 year using the app
Edited August 15, 2024

I installed this app about two years ago but never used it. Today, I randomly decided to check something in the app, and to my shock, I found that two people I never accepted as collaborators or invited (again, I NEVER used the app) had scheduled payments, taking a percentage of two of my orders! This is insane! If I hadn't checked the app by chance, they would have stolen my money without me even noticing.

This app is an absolute scam. Be very careful! I do NOT recommend installing it.

I contacted Shopify support, and the first line support had no idea what to do. They had to escalate the issue to the Shopify Collabs team. I still don't know what's going to happen, but this experience is beyond frustrating and concerning. Stay away from this app!

EDIT: the support team replied and I must say that your app is nothing short of a scam. Nowhere in the process of installing or using the app do you mention that people, even if they are not invited or have declined as collaborators, can still create affiliate links of their own. What is the point then? The entire purpose of this app is to allow control, and if I cannot control this, your app is worthless.

To make matters worse, support has informed me that the holding period has passed, meaning these unauthorized individuals are now going to take my money—just as I suspected. This is outrageous and reeks of fraud. Your app and the way it operates are simply disgusting.

B.Different Clothing
Sweden
About 2 years using the app
Shopify replied August 14, 2024

Thank you for taking the time and bringing this to our attention. While we're unable to provide account-specific support via the Shopify App Store, getting in touch with the Shopify Collabs team is the best course of action in order to identify how the two collaborators were added to your account. If you need further support with Shopify Collabs or have any other questions, then don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/WJna). Cheers. -Elias, Shopify Support

September 2, 2024

2.9 star average rating tells you everything you need to know. It's exactly what others are saying. This app is knowingly hosting scams. Shopify isn't filtering the "creators" at all so you just get people that are coupon harvesting. Money gets paid out and Shopify does nothing to protect the stores that pay its bills. We've lots thousands because we foolishly put our trust in this app because it was built by Shopify.

Boona
United States
About 1 year using the app
August 28, 2024

We've only just getting started- but so far the team has been very responsive, and we're seeing our first affiliate traffic and sales. Would like to see some more customization options on the recruitment page(s).

BERML BY DESIGN JEWELRY FOR MEN
Canada
7 months using the app

Support

Shopify can answer any questions you have about Shopify Collabs.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Launched

April 2, 2021

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