Reviews (388)

Overall rating
3.9
Counts per rating level
  • 51% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 25% of ratings are 1 stars
March 12, 2026

The app is ok for managing your own collabs.

But collabs that you get from Shopify, i.e. collab applications are mostly SEO parasites. All they did about a year ago - get your coupon, add it to a coupon website and make money of your on your brand.
Shopify tried to deal with this.

What they do now is create a website that has some info from your website and add their collab link there. Some people click on their page found in Google and that's it - they make money of you. The more traffic your attract - the more well known your brand is, the more they will make money of your. BUT THEY WON'T BRING YOU TRAFFIC or any extra money. They will simply reduce your margins.

So app itself if ok, but most collabs applying via Shopify are scammers.

Also, if you have a subscription model, app does not correctly attribute sales.

Artlogo
United Kingdom
Almost 2 years using the app
January 18, 2026

DO NOT USE!!
We have used this for a few years and it was all good. But recently I checked into how it was doing and saw DISTURBING fraud and scams. I do not know how they are doing it, but these affiliates are able to attribute sales to themselves. I had a $6000 wholesale order done directly via draft invoice and one of the affiliates was able to get commission on it. After digging into more orders, I found almost every single order coming from these affiliates were fraudulent due to attribution errors via shopify and fraud. All the affiliates are from out of the country (Not US) and have fake social media profiles.

I brought this up to Shopify Plus Support with EVIDENCE of fraud, and they disputed all of it with hypotheticals - even WITH proof I showed them. In total I am out $9,000 in the last 90 days. Don't even think about getting this app.

Elijah's Xtreme
United States
Almost 3 years using the app
January 23, 2026

Shopify Collabs has been a great tool for growing brand awareness at GatorStrike Pickleball. It makes it easy to connect with creators who genuinely align with our brand and products, streamlining outreach, tracking, and collaboration all in one place.

As a performance-focused pickleball brand selling paddles and accessories at https://www.GatorStrike.com
, having a simple way to build creator partnerships is huge. Shopify Collabs helps us discover new partners, manage gifting, and scale influencer marketing without unnecessary friction.

GATORSTRIKE
United States
Almost 2 years using the app
February 3, 2026

Payment transparency is very low, support provide no help and affiliates can be frustrated at long unclear payouts.

Neuronic
United States
About 1 year using the app
January 20, 2026

Great product. This is what I have been looking for for a long time as it easily integrates with Shopify products and allows me to send gifts. I wish there was a way I could set up individual campaigns that creators could apply for.

SUSPEX Rave Outfits
United States
Over 1 year using the app
March 29, 2026

Not sure why no one knows or mentions this but partial refunds are not deducted from commissions!!! We have had orders that were mostly returned and the affiliate keeps their entire commission unless it’s a full refund. This is so basic and dumb that Shopify collabs doesn’t deduct partial refunds. BEWARE!

Apparalel
United States
About 1 month using the app
February 14, 2026

How can you not filter by age?? Seems like the next most obvious filtering choice

Gully Boards
Australia
Almost 4 years using the app
February 2, 2026

It's good. Takes a lot of time to search for the influencers you want. Everytime you select one - you have to GO BACK TO THE start of the list and rescreen everything and then scroll down just to go to the next page.

Maybe allow additional screening options like
- AGE
- member of collabs already
- etc

FlexiNail
Canada
11 days using the app
December 8, 2025

Shopify Collabs, is simply terrible. This app was supposed to make our business better, but it has made it worse.
We signed as a collaborater with another business, with the intention to receive funds from sales. What has transpired has been a complete mess.
Firstly we go through the new collab process of waiting 30 days for the incubation period. Which we accepted. Then we were given a payout date to receive our first commission.
4 days out from this date being in December 2025, the dates just changed to blow out to another 14 days.
After eventually getting through to support staff, who were amazingly helpful. Truly. We discovered that our first payout has been paid, but we are not receiving the funds until January 2026. Even though in our analytics it says we have been paid.
So if the actual date we are to receive the funds stays the same, it will be 57days from first sale. Although I have doubts this date will actually be met. Staff at Shopify assures it will, however I have no confidence it will be.
We are locked in now waiting on our payouts, that as a small business we hoped to get for Christmas. Which isn't going to happen. They have our funds and because they can, just release them whenever they feel like it, or if we will get them at all.
If you are considering using Shopify, collabs. Dont! Find an alternative or work closely with your collaborator.
I have been a major fan of Shopify since we started 5yrs ago. Now, I just can't recommend them. So dissapointing

Hey Perth
Australia
12 months using the app
January 20, 2026

Filled with fraud, not worth it in the slightest. More of a headache than emails.

Hystar
United States
Over 2 years using the app