Shopify Collabs , 147 reviews

Overall I like how easy this app is to receive collab applications and send gifts. But I hope there is a rating option for shop owners to rate the influencers. I have approved several influencers and sent out gifts to them, but they all disappeared and have yet to reply to me when they got the products, it's really frustrating and I am not sure if I should continue to use it.

I haven't started using this yet but have a question. If influencers don't link their social media to this program, doesn't it mean that the only way for them to generate affiliate sales is through an affiliate link. Is this the reason for the link. This way they simply need to mention the @ of the store, and it still gets considered as a referral - a more natural one at that - rather than referrals only coming through via their unique link.

Has real potential, but basic functionality is not there.

When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so!

I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only really benefits the merchant. Tracking performance and profile growth as a creator means very little, but to a merchant it means everything in something that is a very difficult to track.

I hope Shopify rethinks this and fast!

Update: 4 months later and new Collab members still have to create a Shopify account in order to onboard. A new feature lets brands manually add members, which sounded like it would be a great way to quickly onboard -- but turns out this feature STILL requires them to create an account in order to activate their affiliate code. Shopify, you're so great in other areas, this isn't you! Please make this app easier for our community to use!

Update 2: I really hope these reviews prevent others from having the negative experience with Collabs that we have had. We recently learned that creators are not paid by Shopify if they have made under $25 in commissions. How is this legal? Additionally, in order to get paid, creators must jump through multiple hoops, not only going through the sign-up process mentioned in my other Collabs reviews, but also by authorizing auto-payments in a very confusing process. This honestly seems designed to prevent creators from being paid. Again, this is not at all my general experience with Shopify, and I am so appalled by how Collabs/Dovetale has been run since the acquisition.

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If you're thinking about switching your influencer platform because you've heard Shopify Collabs is great, be careful! This used to be a great app with an easy onboarding process (hence all the buzz). But Shopify recently changed the onboarding process, requiring the influencer to sign up for a Shopify account and verify their email before they even land on the brand's application page (and then they need to apply for the brand too!). This has led to a big drop in influencer signups for us, and it seems like the same thing is happening with other brands. We went through a big hassle to switch to Shopify Collabs because it was easier and less complex than Refersion. Now we might need to switch back. What a disappointment.

Seriously amazing. Can't believe this app is free. We were paying $10k per year for Sideqik before we found this. The "recruiting" features could be more robust but heck, it's free. I love that you can change the discount code but keep the same affiliate link. Everything tracks well too. Love how seamlessly this app works with Shopify's back end. It automatically applies the coupon code when someone visits an affiliate link too. Love the tier system as well. I'd love to see a direct deposit payout method added. Would also love to see the ability to create dynamic coupon codes that automatically change every so often but tie to the same affiliate link. That would prevent Honey and Capital One Shopping from snagging our influencers' codes. I'd give this app 10 stars if I could. Thank you so much for making this!!!!

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding.

- can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email list upload?? Something is missing.
- what are the sharing requirements for creators - for example, do they just get a link that can be shared in link.bio, or are there other ways that they can share their link? Need more clarification on this.
- What is the difference between members and affiliates?

Very hopeful for this app!

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.

Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free

We really like how simple the set up is and how easy it is to reach out to creators.

However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback.

That issue is a big issue for us but if resolved would be a 5 star app.