Shopify Collabs , 152 reviews
Is so complicated to use. If you want to invite an influencer, you would have to import an excel file, etc. No way to create links or other creatives and send them to affiliates. No way on sending a message to the affiliates. I have tried for several weeks to figure this out but it just doesn't have the functionality... I am going to delete from my store and use Affiliatery which is free
Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on these roadblocks.
Mario | Shopify
Collabs is a great system for influencer/affiliate marketing. We have used other apps before and this has really taken the stress and hassle out of everything.
They are constantly evolving and we cannot wait to see what they have in-store next!
ABSOLUTELY FANTASTIC software - highly recommend it.
Previously called DOVETALE & taken over by Shopify - there have been a few teething challenges during that transition, BUT the support team is super friendly & 'onnit' to improve & make a better experience.
FOR CERTAIN this software COLLABS has been a game changer for our affiliate program & helping our internal team execute and work with WORLD CLASS athletes & professional sportsmen & women ALL AROUND THE WORLD!
I highly recommend COLLABS. it's easy to use. There will be a lot of features coming out this year I believe & Shopify sees the importance of such a software service
We are delighted to be part of the Dovetale/COLLABS community & will keep using & supporting what they do & what they bring out.
This is something that is really expensive from other platforms that aren't necessarily Shopify friendly. When you learn to manage your collaborations here, it makes the process so simple, transparent, and manageable. I would give it 10 stars if I could.
My only request (or my only ignorance) for this platform would be to streamline the search process for influencers to better filter out accounts of creators looking to work rather than people who simply have accounts on IG for instance. It would make the hunt for content creators better.
Shopify Collabs is a dream come true. It has helped us scale our Affiliate Program and increase overall sales. The automatic payments are convenient as well. I would definitely recommend this app!
please review those fake influencers data before you go on into business with them.
I have taken the time to review Instagram and youtubers accounts, there's no legit ways those accounts get so many 10's of thousands of subscribers and no views with 2 videos posted!
A lot of IG accounts look good on paper but when you actually read the comments you can see that they are from comment pods of other fake influencers doing the same thing.
Hi Trophy ShapeWear,
Thank you for taking the time to review the Shopify Collabs app. My name is William and I'll be assisting you today. The issue you've described here is that there is data from these social networks in our discovery feature that appears manufactured. We are only taking publicly available data to fill the discovery section, so if these accounts exist they can be shown in our app. Over time we’ll be adding more first-party data to improve the experience of finding credible creators. I'd be happy to follow up with you to discuss this in more detail.
William | Marketplaces Support Specialist Shopify
I was really excited to install this app, being an influencer myself in the UK. I also have a start up business, and really wanted to work with other influencers.
The integration was easy, the option to feature this option on your website however looks very unprofessional, so I will probably remove it.
The WORST though is, that you can't join the Collab community until you have $10K sales! I mean, really? Where is the support for start-up or small businesses? Is this what Shopify wants to identify themselves, being a supporter of well established businesses? Very very poor!
Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Thomas | Shopify
Love the app. It solves most of our needs, and love that they continue to roll out new features. Collabs makes managing our program seamless and tracking results a breeze. Would recommend anyone to anyone looking to scale their influencer/creator program.
Great application & very happy with the features Shopify does great as always in everything they do! I also have one suggestion for the future updates for this application, I thought it would be a great feature to be able to message all of your affiliates at one time, for example if you have a certain promotion that you'd like them to promote you can do this by mass messaging all of them at one time! Other than that I highly recommend Shopify Collabs to create a community around your brand/store.
This app seems to have had a lot of problems recently. Currently, my community members are getting an error when trying to sign up: ''We were unable to verify that your request originated from Shopify.'' Shopify instructs the user to reload the page, but this doesn't always work. It seems to be happening more with the safari browser than Chrome. Shopify, please fix this as I'm losing valuable community members!
If this gets fixed I will revise my rating to 4. One star off because I could manually add an influencer would be a better user experience.
Jason here from Shopify. Thank you for taking the time to share your review of the Shopify Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles some of your members are facing. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify