Reviews (296)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 32% of ratings are 1 stars
September 23, 2024

this is a great program to drive sales!

Buki
United States
Over 1 year using the app
May 25, 2024

This app doesn't benefit anyone but the creator. I've had countless creators ghost me after receiving their products even after signing UGC creator contracts. Now I will have to take them all to small claims court! The problem is Shopify shouldn't allow shady people like that on their platform. I've reached out to them to let them know what happened and they're like "unfortunately there is ...

MAXDAHLIA Skincare
United States
Over 1 year using the app
Shopify replied May 27, 2024

Thank you for sharing your feedback! I understand that it must be disappointing when a creator hasn't upheld their end of an agreement. For this reason, some merchants choose ...

October 5, 2024

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Koiné Store
Costa Rica
2 months using the app
June 27, 2024

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Angsty Addie
United States
Over 1 year using the app
Shopify replied July 3, 2024

Hi, there.

Thank you for reaching out and sharing your feedback with Shopify Collabs. We're sorry to hear you did not have an ideal experience using the app.

We recommend ...

August 14, 2024

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
Portugal
About 1 year using the app
Shopify replied August 15, 2024

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify ...

August 20, 2024

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

Shilohboards
Canada
4 months using the app
Shopify replied August 21, 2024

Hey there, thanks for the review and providing your feedback. I have brought this to the attention of our developers to take a look into. With that being said, it may be ...

October 6, 2024

easy way for brand awareness

Nyaabs
Ghana
About 2 months using the app
August 7, 2024

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
United States
6 months using the app
Shopify replied August 14, 2024

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to ...

September 26, 2024

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Razzo Studio
Netherlands
About 6 hours using the app
September 23, 2024

It is a simplified app, easy to use.

Superior Safety Harness
Canada
9 months using the app