Reviews (297)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 32% of ratings are 1 stars
September 23, 2024

It is a simplified app, easy to use.

Superior Safety Harness
Canada
9 months using the app
July 27, 2024

I am very disappointed with how influencers are handling brand collaborations on the Shopify Collab. Many influencers send their applications, and after accepting some of them, I sent gifts. They received the gifts but failed to post or share stories about the products. They also do not respond to emails or Instagram messages. Additionally, there is no option to rate these creators/influencers, ...

KetoMe
Canada
6 months using the app
Shopify replied July 29, 2024

Thank you for your feedback and review. I will make sure to provide this information to our team. -Emily, Shopify Support

August 14, 2024

Influencers take products and ghost, fix this now!

FS Drinks
United States
About 1 year using the app
Shopify replied August 15, 2024

Hi, there! Thank you for your feedback. Unfortunately, there is no way to force a creator to promote a particular brand or merchant. You may be able to create contracts ( ...

November 6, 2024

We have been utilizing Shopify Collabs for the past 10 months and it has really helped to significantly enhance our influencer and affiliate partner strategies. This platform is incredibly intuitive, simplifying the creation of affiliate links, tracking sales, and managing product gifting. One of the standout features of Collabs is its strategic flexibility. We can seamlessly optimize our ...

tiny tuckets
United States
June 14, 2024

Zero app localization for Japanese. Reached out multiple times to support but they never update the interface to include Japanese.

GoDoggy
Japan
Over 1 year using the app
Shopify replied June 18, 2024

Hi, there. Thank you for taking the time to leave this review! It's great to hear you're interested in using Shopify Collabs and I'm happy to pass on your feedback. -Erin, ...

July 18, 2024

I will reconsider my review when "influencers" can be rated and reported for failing to comply with agreed terms. I do not want to give free gifts to random individuals and then be ghosted!!!

Gleam Layer
Portugal
5 months using the app
Shopify replied July 23, 2024

Hey there, thanks for the review. I can certainly see the benefit of allowing merchants to rate the influencer that they have worked with. I am going to provide this as a ...

May 4, 2024

The app looks good at the beginning because it allows to look for influencer pretty easily...but:
1) there is no rating about the influencer...if they do a good job or not
2) There is no internal chat to communicate with them, after the first message, you need to switch to email
3) there is no mechanism to force the influencer to do their jobs...sometime they get free gifts but they don't do any ...

Dogs Cats Boutique
Germany
10 months using the app
Shopify replied May 6, 2024

Hi, there. Thank you for taking the time to leave a review and share some feedback regarding the app! Our Collabs Team verifies all of the potential collaborators you can ...

May 2, 2024

The app is good, but unfortunately all but one, of collabs, including those who initiated contact, just took the free gifts but did nothing to promote them, even after contacting them. Maybe there should be a rule that anyone receiving a gift via this app is committed to doing at least one promo.

Just Cats - Gifts for Cat Lovers
Israel
6 months using the app
Shopify replied May 6, 2024

Hi there, thank you so much for your review. I am sorry to hear about this experience while using Shopify Collabs. Shopify does not create or enforce contracts between ...

August 13, 2024

great way to get influencers working for your brand.

Schmutzes
United States
5 months using the app
June 3, 2024

The Collabs app is great however it would be useful to see which influencers have already been invited to collaborate when browsing for new partners.

Shrieking Violet®
United Kingdom
About 2 years using the app