Reviews (283)

Overall rating
3.5
Counts per rating level
  • 42% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 31% of ratings are 1 stars
Edited January 22, 2025

Great but it would be even better if you could have the choice to exclude accounts that you have invited and accounts already joined out of search results, would make things so much better!

A Zen Design™
United Kingdom
6 months using the app
September 5, 2024

We used several Influencers and not one single one of them did anything, they all where happy to collect the FREE gift, after we informed them the gift is your use and to promote our product to their followers. One replied and added that they don't care... it is free and they do not need to do anything else.... this is an absolute disgrace that they demand FREE products and are not willing to promote your business ... nothing in life is for free... Do not use this App there are no rules for the influencer - unless you are happy just to give stuff for FREE

Skin Nutrient™ Award Winning Skincare
Australia
3 months using the app
April 16, 2025

Great app. Thanks Shopify team!

Babenko Brand
Canada
14 days using the app
September 24, 2024

Shopify doesn't do enough promotion/recruiting to attract high level creators to the Collabs app. Having influencers with larger audiences would make it more of a go-to for brands and creators alike. And solve the "which affiliate platform should we use" dilemma that small brands and creators go through. As a small brand, Collabs is the most affordable, user-friendly way to share profits. Making Collabs the obvious choice should be a priority for Shopify.

Bare Hands
United States
Over 1 year using the app
May 27, 2025

Tres bonne application

My Sheath
France
22 days using the app
August 29, 2024

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the product and you end up looking for them without any success.

By SHANTEA
United States
2 months using the app
July 27, 2024

I am very disappointed with how influencers are handling brand collaborations on the Shopify Collab. Many influencers send their applications, and after accepting some of them, I sent gifts. They received the gifts but failed to post or share stories about the products. They also do not respond to emails or Instagram messages. Additionally, there is no option to rate these creators/influencers, which allows them to act unaccountably.

KetoMe
Canada
6 months using the app
Shopify replied July 29, 2024

Thank you for your feedback and review. I will make sure to provide this information to our team. -Emily, Shopify Support

August 7, 2024

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
United States
6 months using the app
Shopify replied August 14, 2024

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to see if they've had a chance to try the product yet. However, if you're unable to get a response and you'd like to file a complaint against a creator, then this is something we'd be happy to help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and login to your account to create a support request. Cheers. -Elias, Shopify Support

March 21, 2025

great for connecting with influencers

House of Coco Skincare
Nigeria
Over 1 year using the app
March 18, 2025

非常帮的体验!

In-Tides Jewelry
China
10 months using the app