Reviews (276)

Overall rating
3.3
Counts per rating level
  • 40% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 31% of ratings are 1 stars
September 23, 2024

Easy to use and just what I needed!!

Squaties NZ
New Zealand
Over 1 year using the app
August 29, 2024

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the product and you end up looking for them without any success.

By SHANTEA
United States
2 months using the app
October 28, 2024

I recently tried Shopify Collabs, and it’s been a fantastic addition to my marketing strategy. This app makes it super easy to connect with influencers and manage collaborations. The setup was straightforward, and I love how I can find creators that match my brand without a hassle.

CozyDesk Essentials
United States
1 day using the app
Edited October 24, 2024

Handy, works well and great for new start ups looking for brand reps!

A Zen Design™
United Kingdom
3 months using the app
November 16, 2024

Super einfache Abwicklung und der Service ist kostenfrei! Wir wollten schon immer ein richtiges Ambassador System aufbauen und jetzt können wir es endlich ohne Stress!

SANUUS Better Living
Germany
About 1 year using the app
August 20, 2024

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

Shilohboards
Canada
4 months using the app
Shopify replied August 21, 2024

Hey there, thanks for the review and providing your feedback. I have brought this to the attention of our developers to take a look into. With that being said, it may be possible to create contracts that outline the expectations for the work the creator will carry out. I encourage you to seek legal advice when drafting any type of contract. -Ollie, Shopify Support

September 12, 2024

It will automatically generate a 6.8% off in my shopping cart! This is crazy, please fix it quickly, I have uninstalled it, but the discount is still there

Indigosea
United States
25 days using the app
August 14, 2024

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
Portugal
About 1 year using the app
Shopify replied August 15, 2024

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify Collabs for all users and hope to see you back with us in the future. -Kitana, Shopify Support

August 7, 2024

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
United States
6 months using the app
Shopify replied August 14, 2024

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to see if they've had a chance to try the product yet. However, if you're unable to get a response and you'd like to file a complaint against a creator, then this is something we'd be happy to help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and login to your account to create a support request. Cheers. -Elias, Shopify Support

July 15, 2024

I have only just activated this - and the idea is that I have given a Collaborator 10% off their first purchase and from there they will get 15% on every item sold. The items AOV is $250 plus. It remains to be seen if anyone will bite, however, I see I have nothing to lose and the process to get it set up and reach out to legit micro-influencers is easy. Let's see. I am new to this.

stok.
New Zealand
Almost 2 years using the app