Coming Soon Pre‑Launch Builder , 114 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    100
  • 5% of ratings are 4 stars
    6
  • 2% of ratings are 3 stars
    2
  • 2% of ratings are 2 stars
    2
  • 4% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, user-friendliness, and professional design options. They value its easy setup, password-protected access feature, and customization capabilities. A standout feature is its ability to collect emails for future marketing. Many commend the support team for their quick responses and assistance with issues, including customization and coding. This app is recommended for those seeking to create a professional-looking coming soon page without a developer.

October 10, 2017

1. Poor customer service
2. Killed a prelaunch sale due to an issue that didn't let me disable the page

Journey To Arcadia
Australia
About 1 month using the app
Edited March 16, 2019

A difficult interface at first. hard to understand what you're actually changing as you go. I'm having problems changing font colors on my cart which should be pretty easy. Also, when I try to enter my main site using the protected password nothing happens. Will probably cancel before the free trial expires

EZ Blend Hair
United States
28 days using the app
September 18, 2020

Neither of the two themes available on The Coming Soon app work. I've sent 3 emails with no response. I decided to delete the app because it was useless and none of the changes I made appeared on the preview or the actual site. The page is still visible to EVERYONE who visits my website, and I have not launched my coming soon page. After deleting the app and downloading another, it is still there. I need a solutions so I hope someone from the company sees this and can help me as soon as possible.
Thanks, Isabel

Forafabulouslife.com
Sweden
7 days using the app
Loman Group, LLC replied October 5, 2020

Hi Isabel,

Although we replied directly via email about an hour after your issue, I wanted to briefly follow up on this review in case others are running into it as well.

The page referred to in this review is actually the Shopify password protection page, not the Coming Soon page built by this app. This is why you were still seeing it even after deleting the app and installing another. To resolve this issue, you need to first disable the Shopify password protection page, which can be done by following these instructions: https://help.shopify.com/en/manual/online-store/os/using-themes/change-the-layout/password-page#remove-password-protection-from-your-online-store

Thanks!

April 23, 2019

Came 1 step in Shopify then this text is all I see: A static HTML page can contain a simple dependency free script to set the top bar to a 500 server error. This page can be found in 'public/500.html'. Ah and the Leave a review button is all I can use so here we are... Won't be buying this software.

Bella Lupascu
Sweden
12 minutes using the app
Loman Group, LLC replied April 24, 2019

Hi Robin,
We greatly appreciate and thank you for your review. Unfortunately our team was pushing an updated version of Coming Soon, and we believe that brief update caused this issue. We wish you could of messaged support, so we could've resolved this within minutes. I tried to get a hold of you personally via 3 emails and 2 phone calls to explain, but no luck. If you'd like to give the new, updated version a chance, we would be more than happy to provide an additional incentive. Our goal has always been to empower store users, so please don't hesitate to follow up.
Thank you,
Sovi Creative

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