About Connectly AI
Grow your business with conversations
Connectly is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support and customer service via messaging in one place.
The Connectly help desk allows you to manage all incoming SMS, WhatsApp, Facebook and Instagram messages from within a unified inbox. Quick replies, multi agent assignment and customer notes allow your support team to manage their support efforts more efficiently.
By installing the Connectly Shopify app, you can see Shopify customer details from within the Connectly help desk without needing to install a widget on your Shopify store. The Connectly Shopify app allows you to create and maintain customer profiles in your Connectly help desk including information like number of purchases and last order number.
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