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We have been with Connex since 2018. I am a bookkeeper and have had to navigate the automation of Shopify order entry into Quickbooks by the seat of my pants. I couldn't have done it without Joseph and the team at Connex. They held my hand upon initial implementation and they have continued to provide excellent service over the last seven years. I recommend this integration and the team at Connex.
I recently had a unique issue affecting my sync and the support team worked with me over a couple of days to isolate the issue and fix it. We have been with Connex since 2020 and I can count on one hand how many times we have had an issue with the program. When we have had an issue they are quick to respond and knowledgeable to know how to fix the issue.
Connex is a good service and make things much easier for us. Any time we are having an issue it seems to be resolved fairly quickly and if not, Joe jumps right in to help. It's nice to know the owner isn't afraid to still help out when needed. Thanks!
Have been using this app for several years and it work great. Joe is always helpful.
I find Connex very responsive and very helpful in their support to their clients. I am always met with understanding of my issue and knowledge of my issues at all levels. I am glad to be with them in helping me move my information.
Joe and his team are the best!
Connex has gone downhill recently. The support is terrible, you'll wait days in between responses trying to solve sync issues. Their website is slow and buggy. I've been a customer for years, no more. Save yourself aggravation and avoid Connex.
Thank you for your feedback. Our site had some downtime issues in April of 2025. We are sorry for the inconvenience to your account. Since then, we have made improvements to our communication with customers, increasing our hardware, and updating our code to improve performance. We have implemented status page, which will send mass emails when our site goes offline.
I can't say enough great things about Joe, the owner of Connex for QuickBooks. He has been absolutely instrumental in helping us integrate Shopify, our eCommerce platform, with QuickBooks Desktop for our business, Save Rite Medical. Joe's expertise and dedication to providing seamless solutions made the entire process smooth and stress-free.
Not only was he quick to address our needs, but he also went above and beyond to ensure that the integration was optimized for our workflow. Thanks to his help, we now have a streamlined system that saves us time and eliminates manual errors. If you're looking for a reliable and knowledgeable partner to handle your QuickBooks integrations, I highly recommend Joe and Connex for QuickBooks. Thank you, Joe, for your outstanding service!
Connex makes integration into QuickBooks simple and easy. Does what we need. Joe and Chanelle are great to work with.
Recently had a crash in our system resulting in data not coming over. Joe was diligent in helping resolve our problems. We are at a transition point in the growth of our company and its great to have this kind of support!