Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 8% of ratings are 1 stars
April 24, 2019

We moved from different software that we used to connect Shopify with QB Desktop. The customization options in Connex are wonderful, the auto-sync using QB Web Connector is great, but best of all they have provided top-notch customer service, even fixing a few bugs we discovered within days of notifying them.

Pediment
United States
21 days using the app
April 21, 2020

after trying a bunch of different quickbooks apps i finally found connex and it did exactly what it said it was going to do. all of my products/orders/inventory info is synced to my qb and it literally took less than 5 minutes

PrintOnDemandStores.com
United States
About 19 hours using the app
Connex ECommerce replied April 22, 2020

(Chris) Awesome! I'm so happy to hear that. We're happy to help!

April 30, 2020

This came up when I was searching for quickbooks integrations for Shopify and it wasn't the first QB connection app I've tried. It is far superior to the others in my experience so far. It directly connected to my qb account and did the rest for me.

Soccer Prints
United States
About 14 hours using the app
Connex ECommerce replied May 1, 2020

(Chris) Thank you so much for your review and feedback. I'm glad to hear it!

Edited February 18, 2019

Sadly I cannot rate this 0 star.

This app is badly developed and littered with bugs. It captures incorrect tax, duplicates products and creates sales with incorrect values. Most of the time it doesn't sync.

When I raised this with JMA, their response was the following:

"I am the company owner and builder of Cloud Cart Connector.

First, I am very displeased that you feel my product is not worth the fees that I charge. Second, you likely need some custom development and coding time. Purchase one my $1188 plan and I will spend more time on your account. Otherwise, you may use the software as is.

Joseph Anderson | Director, Customer Success | Tier 3"

If you value your sanity, and need your books to balance, then definitely stay away from this company.

The Vape Den
South Africa
4 minutes using the app
Connex ECommerce replied March 19, 2019

(Chris) Thank you for your honest feedback. I am sorry to hear that Connex did not meet or exceed your expectations.

Unfortunately, Connex is not compatible with your region. Connex is intended for use in the United States, Canada, parts of the European Union, and Australia. As commercial software, the charge to which you're referring is an offer to commission custom development work for you to build out the functionality you require.

I would love the opportunity to make this right and build out the functionality you stated you require. May we contact you? Alternatively, you may reach out by emailing us.

Thank you for giving Connex a try. I appreciate it. Best wishes!