Reviews (708)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and customizable forms, enhancing customer interaction and website functionality. It is noted for its user-friendly interface, seamless integration, and a variety of templates that support contact, embedded, and pop-up forms. The free plan is appreciated for its comprehensive features, while paid plans are considered reasonably priced. Merchants also praise the responsive and efficient customer support, highlighting the helpfulness of real human interactions and quick problem-solving capabilities.

May 11, 2024

There should be minimum 2-3 forms in free plan.

rugnoor.com
India
3 days using the app
qikify replied May 13, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

February 23, 2024

Their support has been great. My form was not aligning well with my page and they made the effort to fix it and make other small improvements.

LUCK•E
New Zealand
3 months using the app
qikify replied February 25, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

September 27, 2024

ik ben ontzettend tevreden met deze app! De klantenservice reageert supersnel en is altijd behulpzaam. De formulieren zijn erg gebruiksvriendelijk en maken het proces zoveel makkelijker. Echt een aanrader voor iedereen die op zoek is naar efficiëntie en snelle ondersteuning!

Xendless
Netherlands
About 14 hours using the app
qikify replied September 30, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

April 4, 2024

So far so good. Customer service is very responsive, helpful and solution orientated. Plans are affordable and does what it suppose to with ease.

Careersy Coaching
Australia
3 months using the app
qikify replied April 12, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

May 15, 2024

It is easy to setup forms, which is nice. However, there is no way to fire a tracking pixel after submission. What is worse is, that it uses Google Fonts an you have no way to change that. This makes qikify a no-go tool for anyone who wants to be GDPR compliant (which is basically every shop owner in the EU)... I had to uninstall this for this reason and am now using another solution.

Rebels Darling
Germany
2 days using the app
qikify replied May 16, 2024

Hi team,
We sincerely apologize for your experience.

Regarding all the issues you mentioned, our support team absolutely can assist you, but we did not receive any request from you:

1. "There is no way to fire a tracking pixel after submission":
Our app fires a JS event after the form is submitted.
You can use this JS event with your pixel tracking app if it has a function or API to make the tracking. Please let us know what pixel tracking app you are using.

2. "Google Fonts":
Our app does use Google Fonts, but you can easily remove it by deselecting the font you added in our app.
If you do not select any font in the form settings, it will automatically apply your theme's font, and Google Fonts will not load on your storefront anymore. We also can help you apply other fonts on your store to the form if you want.

Please note that you can always contact us through the live chat in the app portal. Our support team is willing to assist you.

Best regards.

March 6, 2024

Easy to use, easy setup.
Amazing and super quick support!
Lora in support is super super helpful

Fitline India
India
Almost 2 years using the app
qikify replied March 11, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

June 19, 2024

The app is very easy to use

BackerGlow
Hong Kong SAR
6 days using the app
qikify replied June 30, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

July 11, 2024

good

My Store
Netherlands
3 days using the app
qikify replied July 15, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

March 29, 2024

So far I find the UI very simple. Also like the fact that the free plan allows for UNLIMITED RESPONSES! Amazing on that part!

Jumpstart Fitness
United States
15 days using the app
qikify replied March 31, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 19, 2024

Frustrated that yet again Shopify doesn't include some very basic functions within the platform but this app made creating a multi field form very easy. Also, the support from the team was excellent, to resolve some styling issues that we had.

Would recommend this app.

Wild Knight® Distillery
United Kingdom
About 23 hours using the app
qikify replied April 23, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!