Reviews (707)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating professional and customizable forms, enhancing customer interaction and website functionality. It is noted for its user-friendly interface, seamless integration, and a variety of templates that support contact, embedded, and pop-up forms. The free plan is appreciated for its comprehensive features, while paid plans are considered reasonably priced. Merchants also praise the responsive and efficient customer support, highlighting the helpfulness of real human interactions and quick problem-solving capabilities.

September 13, 2020

Over all the app looks good, dashboard is user friendly and there was potential for me to opt in and go paid. However, here's my issue. I'm unable to set my email to the one my customers use for support without going to paid version. Therefore: of no use to me.

Barely out of the box and already being hand cuffed with permissions and restrictions on important info as well. Not a good first impression and please don't send back a response of "There's a 7 day free trial". Jack all can be evaluated in such a short time frame.

Hopefully you take this as healthy criticism as intended and you will make changes for possible future users. As for this user; he just went back out on the hunt for an alternative.

The Liberty Echo Store
Canada
About 1 hour using the app
qikify replied September 16, 2020

Hi The Liberty Echo Store,

Thanks for your review.
In Free plan, Contact form app sends all submissions to the Customer email address of your store. You can change the customer email address in your Shopify admin > Settings > General.
If you want to change the recipient email without changing the Customer email address of your Shopify settings, you need to upgrade to a higher plan. The submission in paid plan is handled by our system, so you will need to pay to use it.
If you have any other questions, feel free to ask us at support.qikify.com.

August 26, 2021

fantastic service really loved how easy it was. really feel like i enjoyed te service especially because the interface.

ANNOTATE
Australia
2 minutes using the app
qikify replied August 27, 2021

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.
Cheers!

April 13, 2020

Awesome app! Thank you! It works great for what we are looking for.

It's very customizable too, and really easy to use!

Therapeutic Tapes + Bandages
Canada
2 minutes using the app
qikify replied April 13, 2020

Thank you very much for your review!
We're pleased to know that our Contact Form helps you well. Hope it can bring even more benefits to you and your store.

Cheers!

May 8, 2020

I used this app to help me create a basic form contact page and it did the job and it was great looking

Allix Medical
United States
2 minutes using the app
qikify replied May 8, 2020

Thank you very much for your review!
It's great to hear that our Contact Form helps you well. We're looking forward to bringing even more benefits to your store.

All the best!

January 20, 2023

Fast & simple to use! Laid out very easy for people that are not computer or web smart. Anyone can do it!

HPD Wheels
United States
2 minutes using the app
qikify replied January 21, 2023

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 20, 2020

nice app! it helped me create a form for a website im working on! lets hope it works longer.. iwll update review

The Vintage Audio Shop
United States
2 minutes using the app
qikify replied August 21, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.

All the best!

January 31, 2023

LOVe IT!!! It has helped me to reach more customers and hear their feedback. Brilliant! Was super easy to install, too!

Facile the Label
Canada
2 minutes using the app
qikify replied February 1, 2023

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 7, 2022

It seems to be working so well so far. Just downloaded it and will update if it doesn't work out for us.

Happicast Acrylic
United States
1 minute using the app
qikify replied April 8, 2022

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.
Cheers!

November 18, 2020

top very easy to install...so i am very happy to use it
top very easy to install...so i am very happy to use it
consigliatissimaaaaaaa

XFORMAZIONE
Italy
25 minutes using the app
qikify replied November 19, 2020

Thank you very much for your review!
It's great to know that you enjoy using our Contact Form. We're looking forward to bringing even more benefits to your store.

All the best!

August 20, 2020

very good one , need to improve a bit, but its user friendly.....
pricing is high as per the product

PRINGE LEATHER
United Kingdom
19 minutes using the app
qikify replied August 21, 2020

Thank you so much for your review!
We're glad to hear that you're enjoying Contact Form.
We would like to ask if there is anything we could do for you for a 5-stars rated? If not, don't worry, we just want to make sure that our users are 100% feeling great when using Smart Menu.
Hope it'll bring even more benefits to your store and you.
All the best!