Reviews (18)

Overall rating
3.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
June 13, 2023

Extremely user friendly and well organized app! Definitely recommended for all to use for forms, email sign ups, etc.

Actify Social
Canada
Over 2 years using the app
Vital Apps replied June 14, 2023

Dear,
Thank you for sharing your experience with the module and our team! I am happy to hear that we were able to assist you efficiently. Whenever you require assistance, feel free to always contact us.

February 2, 2023

The 'Help' button contact form in the Admin Panel of the app does not send and the Contact Us page on your website is down. Is support still available for this app because I am having issues loading messages.

Perma Blend
United States
About 2 years using the app
Vital Apps replied February 3, 2023

Hi,
I'm so sorry for the late response.
And thanks for your review, yes, it was the technical/server issue so you could not contact us. Now it's solved, you can click on the "Help" button to send the message and we will support you immediately when we get your message

September 19, 2023

I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP.

Is there any other way to contact support, I am really disappointed.

Branditt_Canada
Canada
Over 1 year using the app
Vital Apps replied October 3, 2023

Hi,
Thank you for using our app. It was the technical/server issue so you could not contact us. Now the contact system is working properly, you can click on the "Help" button to send the message and we will support you immediately when we get your message

September 27, 2023

There's no one to contact to solve the problem.

Hiseeu
China
Over 1 year using the app
Vital Apps replied October 3, 2023

Hi,
Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you

February 28, 2022

Excellent app for product contact form. I use it for my shopify store. Works great and easy to manage.

foralltastes.lv
Latvia
Over 1 year using the app
Vital Apps replied March 2, 2022

Hello,
Thank you so much for your review. Yes, we do our best to keep the app as much easy as possible but still have enough feature to manage the form :)

I wish you have a successful business

Have a great day

November 9, 2021

This app was great for making multiple contact forms on my website. Customer service was also very helpful. Would recommend!

Plants Grow Here
Australia
Over 1 year using the app
Vital Apps replied November 9, 2021

That's an awesome review. Thank you so much. If you need any further assistance, feel free to contact us anytime.

Have a great day!

August 22, 2023

I would recommend this app. I had a couple o challenges but they were helpful and sorted the issue for me. Very patient

THE CUSHION ACCESSORY CO.
Australia
About 1 year using the app
Vital Apps replied August 25, 2023

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us.
Please feel free to contact us if you need further help!

March 13, 2023

Great app, it does what it promises and it's straightforward to use. Customer support was excellent :) Thank you!

TARTA GELATINA
Spain
12 months using the app
Vital Apps replied March 14, 2023

Thank you so much for the awesome review! I really appreciate you taking the time to share your experience with us.
Please feel free to contact us if you need further help!

December 17, 2021

The form is easy and fun to set up. They provide great templates. When I had a question, they responded immediately. Only form I will use for my Shopify clients!

Sweet Frock Clothing
United States
10 months using the app
Vital Apps replied December 19, 2021

Thanks for your great review. We wish you have a successful business. Fell free to contact us any time if you have question in the future

Have a great day

February 23, 2022

I installed this App to my custom store, because many people are hesitant to buy if all there questions are not answered. I did not want the traditional Contact Us page because this meant that the client leaves the product page that they are looking at to get in touch with us. I had a small issue with this app when it was installed but the great support staff solved it very quickly. Thank you for your great service. I highly recommend this App.

Amilado Inc.
Canada
9 months using the app
Vital Apps replied February 24, 2022

Thanks for your great review. Yes, we understand that sometime merchant don't want to use the contact us page as a separate because at that time customer need to leave the product page. So we build a floating contact form which customer can contact you at any page without leaving the current page :) I'm really happy that it helps you