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Easily one of the best contact form apps ever developed! Backend is easy to navigate and manage and has helped our business grow. The best part is the highly responsive and helpful customer service whenever we need help. Thank you ETS-Soft team!
That's an awesome review. Thank you so much :)
We wish you have a successful business.
Have a great day
I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP.
Is there any other way to contact support, I am really disappointed.
Hi,
Thank you for using our app. It was the technical/server issue so you could not contact us. Now the contact system is working properly, you can click on the "Help" button to send the message and we will support you immediately when we get your message
The 'Help' button contact form in the Admin Panel of the app does not send and the Contact Us page on your website is down. Is support still available for this app because I am having issues loading messages.
Hi,
I'm so sorry for the late response.
And thanks for your review, yes, it was the technical/server issue so you could not contact us. Now it's solved, you can click on the "Help" button to send the message and we will support you immediately when we get your message
There's no one to contact to solve the problem.
Hi,
Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you
This application is a must! The contact form and other options make it a great add on to any site. I had a few issues with emails not sending properly. I reached out to their support on the help tab and they fixed very quickly.
That's an awesome review. Thank you so much. If you need any further assistance, feel free to contact us anytime.
Have a great day!
Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.
This app works so I won't knock it for that, but it's very hard to get Google SMTP working with it. In fact I still wasn't able to get it working even after bypassing the security settings for Google. Additionally, the styling options are clunky and leave much to be desired. Wouldn't recommend this except for the fact that it's free.
Hi,
Thanks for sharing your thought.
My supporter just sent you an email to discuss more about the problem you're having when configuring SMTP.
We have no problems with Google SMTP on our website, so we need to talk to you to further assist you with the configuration
We're waiting for your response
Great app, rich in function and very easy to use, suggest putting the "Save " button in every step so we don't lose our work when creating the form. Recommended~
Thanks for your great review and your suggestion. I'll tell your suggestion with our team in the next upgrade. Have a great day