Reviews (1,266)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

March 24, 2022

Super happy with the app and support - had a small issue which was fixed within minutes, thanks Max! Highly recommended!

Reverie Hats
Lithuania
2 days using the app
June 18, 2021

Great app. Does what it says it should do and really good customer service. Got to the answer of all my problems really quickly.

Soapworks CA
Canada
2 days using the app
Edited October 28, 2021

Fantastic support from Lina, and I didn't even pay for the app as I just started my Shopify store and need to save money at the moment. Definitely recommend this app, I translated all 170.000 characters of my site manually which was completely free. It works like a charm! Lina answered my long list of questions super quick and was very helpful. She definitely knows what she's talking about. I would give ten stars if I could. Highly recommend.

Karina Möller Art & Illustration
Netherlands
2 days using the app
July 28, 2023

This translation app is not as smart as it described. It can not translating content well. You have to manually edited all translations.

Nola Zen
Hong Kong SAR
About 2 months using the app
January 11, 2023

They have an increbible support team that is capable to do the personalizations that you need. Thank you!!

Vairok.com
Spain
1 day using the app
December 29, 2020

Exzellente App. 2-Sprachigkeit meines Shops war in 3 Stunden realisiert. Die automatische Übersetzung funktioniert auch bei komplexen Texten wiedererwartend gut, was immens Zeit spart. Keine monatlichen Fixkosten, mehr Übersetzungskontingent kann relativ kostengünstig zu gebucht werden. Der Support antworten in kürzester Zeit freundlich und kompetent. Klare Empfehlung!

Planitzer
Germany
1 day using the app
March 26, 2021

I have used Translation Lab to translate my web into different languages and it works great. Had a couple of issues that were super quickly solved by the support team. Great discovery!

Ole Food Market
Spain
1 day using the app
February 10, 2022

The customer service staff, Max is very helpful with prompt response, even I'm using a free plan. He has recorded a video to let me know how to fix the problem. Great customer service!

KR Kara Kira
Hong Kong SAR
1 day using the app
July 28, 2023

They call it AI. But it uses third-party robot translation services. Translation is not accurate. Not worth the price. A lot of limitations.

Mood Rejuve
Hong Kong SAR
About 1 month using the app
November 4, 2021

Very good auto translation function and ability to overwrite / do manual translations when the automatic one doesn't quite read correctly. I have used this app on three sites now - French, German & Chinese. Most importantly the customer support (Max) is excellent. thanks!

Spinshot Germany
Germany
About 1 month using the app