Reviews (1,265)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

November 5, 2024

I recently upgraded to the Premium plan after receiving exceptional customer service from Dimitar. I'm looking forward to their upcoming update, which will allow prompts to be given to connected AI APIs!

Creative.Lighting
Sweden
About 3 years using the app
November 12, 2024

Great app I have already got the app I was looking for for a long time

They have a great support team that provides you with many services so that you are completely satisfied

I am very enjoying using the app and it helps us expand to new markets

Revel Smart
Saudi Arabia
8 months using the app
November 12, 2024

I want to extend my gratitude to the team at Translation Lap for their outstanding customer service. I reached out with a request to increase my image translation limit, and they went above and beyond by raising my limit from 10 to 50 image translations at no extra charge! This gesture has made a huge difference in my workflow, and their responsiveness and willingness to accommodate my needs were impressive. Highly recommend this app not only for its features but also for its excellent support team!

Zayoom
Kuwait
4 months using the app
November 12, 2024

Simply amazing team , very helpful and supportive, I will change this app for any thing else. Highly recommended

Folmoda.com
Jordan
Almost 2 years using the app
September 19, 2024

Great app for translations, and brilliant tech support for integration to my website! These guys provide the best client experience so I can provide the best customer experience - an easy 5 star review!

Kahuna Kids
Portugal
About 1 year using the app
October 14, 2024

Works pretty well. Support is responsive every time and competent as well. Keep it up !

Bestia Collars
Bulgaria
7 months using the app
September 27, 2024

Great customer support. problems are always solved by a dedicated theam. They now what they are doing. Thanks again

Saliseal
Netherlands
7 months using the app
October 2, 2024

Not always easy to find the content to translate and to translate third-app content, but the support is very helpful! Thank you Dimitar for your help today

Label K
Belgium
3 months using the app
Edited August 23, 2024

Update to my previous comment - they have contacted us and we've worked together to understand the functionality and how AI integrates into the process. I am pleased to report that the issue has been completely resolved to our satisfaction.

We are currently very happy with the app and appreciate the support provided in resolving our concerns. Thank you for your attentive and effective service.

Old Comment;

It has failed to translate even a single language, which is a crucial functionality that the app should provide. This problem is impacting our ability to operate effectively in different markets.

Could you please investigate this issue urgently and provide a resolution or a suitable workaround? We rely on this feature for our operations and need it to function properly.

UFOHEATERS
United States
2 months using the app
October 22, 2024

Amazing app with fast performance!

This app works flawlessly without any long load times, which is such a relief! No hassle with figuring out customer locations – just quick and smooth.

I also want to give a shoutout to the support team – they helped me quickly and efficiently. Truly top-notch!

Thanks, team, and keep up the great work!

Mulsi
Hong Kong SAR
4 days using the app