Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate translations and customization options, which help maintain brand voice in different languages. It's valued for translating both content and currency, making it ideal for international e-commerce. The app's seamless integration with Shopify stores, affordability, and ability to translate Metafields from third-party apps without slowing down store performance are also praised. Many commend the customer support for its responsiveness and expertise.

September 17, 2021

amazing plugin with amazing support, replied instantly and resolved my request in minutes. I highly recommend it, thank you very much!

Jaemsa
France
Over 1 year using the app
January 10, 2023

We have used other translation apps in the past but we settled on T LAB as it's very easy to use and easy to find all the elements you want to translate. Customer service is very fast in responding and also solving any issue you might have. Totally recommend and a big high five to Lina for all her help!

MATCA NATURALS
Romania
Over 1 year using the app
April 6, 2020

I was looking for free app that can help me translate my products description to different languages. I like that Translation Lab has easy navigation and lets you do simple things for free, which is great. The most important is that they have very fast and friendly customer support, that was a very important factory for me, when I was choosing the app. Thanks for great app and service!

Teteue
Sweden
Over 1 year using the app
November 14, 2021

Buena aplicación, teniendo en cuenta que no existen las traducciones perfectas de ninguna aplicación, esta traduce muy aproximado, bastante exacto, luego sólo hay que corregir detalles, algo que no se debe obviar con ninguna.
Servicio al cliente excelente, gente muy amable y muy profesional.
Es una muy buena aplicación. Good application, taking into account that there are no perfect translations of any application, it translates very approximately, quite accurate, then you only have to correct details, something that should not be ignored with any.
Excellent customer service, very friendly and very professional people.
It is a very good application.

Chik Chak Market
Israel
Over 1 year using the app
September 13, 2022

L'APP è stupenda, noi la usiamo in maniera non automatica, le traduzioni sono molto precise pur partendo dall'italiano verso l'inglese. Che dire, veramente la consiglio perchè rende tutto più semplice. Frank

Back2You
Italy
Over 1 year using the app
Edited September 13, 2022

The app is really helpful to translate! the support team especially is highly responsive and goes the extra mile in order to help solve any issues regarding the app. Special mention to Dimitar who helped solve an issue by making a video tutorial, especially for our brand. Thanks a lot. much appreciated!

LARABELLINI
Italy
Over 1 year using the app
March 23, 2022

Great customer service! I asked for support regarding traslation of my website. Lina was fantastic as she told me exactly what to do in a super professional way and sent me all the links necessary.

Manufattofficial
Italy
Over 1 year using the app
June 1, 2021

I used this app to help me translate my website. It is really useful. I also needed help and contacted the customer service that was really excelent and solved imediatly the problem.

Nolita Bio
Portugal
Over 1 year using the app
January 20, 2022

Perfect!! Lina and Max helped me to solve a problem that I had, and now the website is working perfectly in several languages.
Raul Anta

REFIX - Alkaline Seawater
Spain
Over 1 year using the app
September 16, 2022

First of all, we would like to congratulate the Sherpas Team for all the great work on this app. Secondly, here is our review : Positives :
So far, so good. -The app is able to translate 99.9% of the content correctly , as we can tell. There are some really small parts/words where the app misses the meaning of a phrase but that's fine with us as we can easily adjust the translations manually. Nevertheless, the app translates most of the text very accurately. Most of the time, we don't even have to intervene manually. -The UI is very simple and makes the experience headache-free. -The translation time is quitte fast, and we love the fact that we can just leave the page once we launch the "auto-translate" feature. The notification by email is a big plus ! This helps us know when to come back and check if everything is well-translated. Negatives :
None so far, really. Things that we would love to see in this app :
1) Have the option to let the app auto-translate new changes on specific time. For example, the app could check daily at a specific time ( ex: midnight) for changes. If it detects changes, then auto-translate by itself. Once finished, send an email notification that an auto-translation took place the x date at y time. If it could tell some more info as to where the translation took place (ex : products) that would be a great plus. You could ask me why this option would be so important... Well, there have been times where we would forget to translate new content on our eshop so new content would stay untranslated for some days before we would have noticed. Having this option would resolve that. 2) Have an exclusion list of words or phrases that we don't want to be translated. This would be really helpful for brand names or other specific words that we don't want to be translated.

Swaff Company
Belgium
Over 1 year using the app