Reviews (1,268)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual translation capabilities, essential for global audience outreach. They praise its user-friendly interface, high-quality translations, and responsive customer support. The app offers extensive customization options, seamless Shopify integration, and does not compromise site performance. It is considered cost-effective and continuously updated with new features to meet the latest e-commerce trends.

December 15, 2021

First of all, customer service is great! Prompt, courteous and helpful. App works great even though you have to tweak here and there but that's expected. Unlike most other apps that charges a monthly fee that becomes monthly expenses, Translation Lab charges by the words translated for you, so only a one-time fee. Of course, they have upgraded service as well, which I will consider once the volume picks up but for now, as a starter, it's the best option.

RainNest
United States
8 months using the app
November 28, 2020

Great app for translating with a free plan available. Also, the support is super quick and helpful!

SurfPerna
Croatia
8 months using the app
May 20, 2020

Very easy to use and great customer service by Todor! Highly recommended. Auto translation tool also works great.

ShangHigh
Germany
8 months using the app
February 3, 2021

Very good very good service, happy with everything

Chute
United Kingdom
8 months using the app
February 10, 2022

The application runs very smoothly and saves a lot of work. I used it for 4 languages. Great customer support, highly recommended!

fink.store
Poland
8 months using the app
January 29, 2021

We have this app since the beginning and we are very happy with it. The support is excellent, fast and very friendly. They helped us with so many issues in no time, we could not be more happy.

Palmar Swimwear
Switzerland
8 months using the app
Edited April 6, 2022

Translation Lab are an excellent company who provided us support in two major instances when we needed them the most. Metin, in particular was exceptional in accommodating our requests to ask Sherpas Design to directly upload translations files for us into Shopify where we were facing challenges with large volumes that we needed to upload! They were very quick to respond to our questions and provide solutions. Highly Recommend!

Belstaff Germany
Germany
8 months using the app
December 3, 2020

I am so happy with the app. It was easy to install and to translate all of the pages of my website. The support is simply fantastic! They helped me out with all of my questions and requests very quickly. I would definitely recommend the app to everyone!

Sparkly You
Netherlands
8 months using the app
August 28, 2020

One of the simplest app for translation in Shopify. Something could be improved, but the Support is always ready to solve any problems!

dgarageparts
Italy
8 months using the app
December 14, 2022

I've been using Shopify for 6 years and during this time I used many different apps. T Lab has by far the best support. I needed to place the language selector in a specific spot and their were EXTREMELY fast to help me. I would definitely recommend their app!

BAIUSHKI
Switzerland
7 months using the app