Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, accurate AI translations, and compatibility with PageFly. It's praised for its features like content and currency translation, and the ability to translate Metafields from third-party apps. Many commend the responsive and effective customer support. It's also noted for its affordability and value for money.

January 31, 2024

The app isn't performing as expected and doesn't conform to the developer's declaration. The translation leaves some product categories and items untranslated. For instance, out of the five identical elements present in the same block, only four were translated. It is certainly not worth using this application for a comprehensive translation of an online store.

Miss Denier
Poland
About 4 hours using the app
November 17, 2023

Mi opinión:
- cambiaron sus políticas y ahora sale muy caro hacer traducciones, incluso con el plan superior
- Las traducciones no son muy brillantes

Electrotodo.es
Spain
5 months using the app
July 27, 2023

Not working anymore. I cannot open the app and get the error "translation-lab.sherpas.design refused to connect."

Earth & Mama Co.
Spain
Over 2 years using the app
July 28, 2023

They call it AI. But it uses third-party robot translation services. Translation is not accurate. Not worth the price. A lot of limitations.

Mood Rejuve
Hong Kong SAR
About 1 month using the app
July 28, 2023

This translation app is not as smart as it described. It can not translating content well. You have to manually edited all translations.

Nola Zen
Hong Kong SAR
About 2 months using the app
November 9, 2022

Since I installed this app my website started having issues. It got to the point where the website wouldn't load any more, quickly de-installed it.

Katon.nl
Netherlands
3 months using the app
September 6, 2022

Nothing but issues. I was impressed with the reviews and wanted to give it a try. But my shop messed up, which I need to fix again and have delayed my shop launch. Customer service is not the most helpful, passing on the blame to my theme. But Ive also raised the issue with my theme devs and they suggest to uninstall the app as it was causing far too much issues on different aspects of my shop.. Finally after a couple of days of back and forth with my problems, nothing was solved and I have to uninstall the app. Very dissapointed.

Succulent Den
Spain
1 day using the app
June 11, 2020

App payante rien de gratuit, mais le principal probleme ou l'on pense apres avoir payé 9$ qu'il va traduire le site en entier, meme pas il faut encore payer 9$ pour 250.000 mots et rien ne dit combien devra t on payer par la suite.

Atelier Kintsugi と Tea
France
About 1 hour using the app
Edited February 27, 2020

New customer, I uninstalled this app within an hour or so of installation because the support was the worst I have received in years. I purchased the paid plan but was told they hadn't looked to see that I was a paying customer. I was told to find support elsewhere.

They did apologize about not looking and then offered to help but the excuse was they have lots of requests right now.

I would wait until they have things settled before you install this. The app itself looks very promising.

Earthangel Soaps
United States
42 minutes using the app
June 15, 2021

fatal, se ha insertado algo en mi codigo que aun habiendo desinstalado la aplicación sigue traduciendo

ENTREROPA | Oficial
Spain
22 minutes using the app