Reviews (1,191)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this translation app for its accuracy and versatility in translating various content types, including product descriptions and promotional banners. They value its customization options, seamless Shopify integration, and the ability to translate Metafields from third-party apps. The app is praised for its affordability and the responsiveness of its support team. While the AI translations are generally accurate, minor adjustments are occasionally required.

Edited April 20, 2024

sorry but from 5 to 3 stars, the team is very slow to react, the translation need improvement, dashboard need improvement for example i couldn't find how to translate the reviews...
this bad because if you rund fb ads and no translation is there, then this will affect your sales!

Xenium
Netherlands
About 3 years using the app
December 10, 2021

Nice app, but let down by very weak search (no search at all on metafields) and no global search/replace. After the initial translation, this app becomes quickly unusable for the continuous small edits that happen on a live site. The Shopify native import/export is more user-friendly

Waww La Table
France
Almost 2 years using the app
Edited October 31, 2021

UPDATED❗️ From one (1) ⭐️ to three (3) ⭐️⭐️⭐️ stars after a year and some support. Initially I wouldn't recommend using the app but the app has been improved a lot. The app is still buggy but the support is definitely getting better and faster. It is still too troublesome to find the passages you want to translate. The search function for the things you want to translate is pretty bad. You should be able to search for the url. Also sometimes it blinks and enlarge the language icons when you refresh a page.

Flettede Fugle
Denmark
Almost 2 years using the app
Edited August 17, 2021

I'm revising my rating because after the fact you informed me that the problem didn't come from you but from Shopify, I found that 2 weeks to inform me was too long. You should have warned all users of your app about the problem with Shopify. I could have understood and might have stayed. Too bad this lack of information on your part.

AfricaQueenGroup
United Kingdom
Over 1 year using the app
January 20, 2022

Translation in general goes welll... But the app does no real SEO grade translation. URL handles or Links are translated... so for articles this is good but for SEO strategy it as a worthless app.

Intertaping B.V.
Netherlands
2 months using the app
January 1, 2020

Good, but not great. No translations for images and no way to spefify a different collection based on language. Will keep searching!

Teeezy.com
Canada
1 day using the app
Sherpas Design replied January 14, 2020

Shopify does not support images or collections per language. This needs to be implemented in your theme, as I have explained several times already in our conversation. I would be really surprised if there is an app that does this. And if this does imagine what automatic changes would be done to your theme liquid files in order to achieve this.

July 11, 2021

I deleted a theme where i automated the translation. I was just testing it out. Now my credits are gone...

SkinsComfort
Netherlands
27 minutes using the app
June 9, 2020

It's a pretty good app, the only thing is it can't pick up on all the fields that I need translating more specifically the custom tabs i have on my products...

yogiterre
Canada