Reviews (260)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, requiring no technical skills. The automatic currency conversion based on visitor location is efficient and doesn't slow down online stores. Excellent customer support helps quickly resolve issues, and the free plan meets basic needs effectively. Additionally, the app supports global expansion by aiding in currency and language conversion, enhancing the checkout process and potentially boosting conversion rates.

November 8, 2024

Where is your support team? My store is not showing or saving on the currency header. why

Stellar Vibe
United Arab Emirates
About 13 hours using the app
Convercy ‑ Currency Converter replied November 9, 2024

Hi there,

We genuinely regret any inconvenience you might be facing.

As you haven't contacted our support team, would you mind providing more details about your current situation? It would be immensely helpful if you could share any error messages or screenshots to aid us in gaining a better understanding and resolving the issue.

Thanks,
Convercy Team

October 21, 2024

checkout conversion is not working. it's like others...no specific feature.

Pet Valley™
India
About 1 hour using the app
Convercy ‑ Currency Converter replied October 30, 2024

Hi there,

In regards to the local currencies at the checkout, it is only available to merchants using Shopify Payments.

Currently, Shopify's policy restricts third-party apps, like ours, from integrating with the Checkout page. Regrettably, we are unable to fulfill your requirement under the existing guidelines. However, if Shopify revises this rule in the future, our app will be ready to seamlessly integrate with the Checkout page.

In India, you can utilize 1 Razorpay. You can take a quick look here (https://razorpay.com/docs/payments/payments/international-payments/#supported-currencies), and feel free to contact them for more details.

March 30, 2024

Looks like a scam - for translating it requires to install its Chrome extension with 4 reviews

Glaz Dev Backup 3
Ukraine
2 minutes using the app
February 4, 2024

cool

ShortShop
France
6 minutes using the app
Convercy ‑ Currency Converter replied February 6, 2024

Hi there,

We genuinely regret any inconvenience you might be facing.

As you haven't contacted our support team, would you mind providing more details about your current situation? It would be immensely helpful if you could share any error messages or screenshots to aid us in gaining a better understanding and resolving the issue.

Thanks,
Convercy Team

October 1, 2023

It basically try to catch attention of shopify users by marking it as free and later you realize it is a paid app. They should mention free plan available instead of free.

KARIGAROFFICIAL
United States
35 minutes using the app
June 22, 2023

this app is not free you still need to pay they are not honest with there service. Only l trial is allowed

bump baby and beyond
United States
30 minutes using the app
Convercy ‑ Currency Converter replied August 2, 2023

Thank you for your understanding and for taking the time to share your feedback with us.

We appreciate your patience and want to reiterate that our app is free to download and use.

Feel free to contact us anytime, and we'll be more than happy to help.

July 31, 2023

Impossible to use. When trying to set it, it looks like an early 2000s website, full of pop-ups. How do Shopify allow this?

Midnuances
Italy
9 minutes using the app
Convercy ‑ Currency Converter replied August 2, 2023

Thank you for sharing your feedback with us, and we truly apologize for the inconvenience you experienced while using our app.

We understand your concerns and are actively working to improve the user interface to provide a more modern and streamlined experience.

We appreciate your patience as we make the necessary improvements, and please feel free to share your suggestions with us later if any.

July 2, 2023

It's not free, and its useless they wanna make you pay for stuff in secret don't recommend and force feed you stuff. Don't download this

Luna Erazer
Sweden
5 minutes using the app
Convercy ‑ Currency Converter replied August 2, 2023

Thank you for your feedback regarding our app.

We apologize for any confusion, but we want to assure you that our app is genuinely free to download and use.

If you are encountering issues or have concerns about our app, please feel free to reach out to us, and we'll do our best to address your concerns and ensure a better experience for you.