Conversagent AI Support & Chat

Conversagent has been a fantastic addition to our store. It’s super intuitive to set up, and after a short learning curve, it quickly became an absolute game-changer. The bot answers customer questions with impressive accuracy — from product recommendations to order-related inquiries — and even when it doesn’t have the answer, it finds the right way to respond.

It feels natural and human, handles multiple dialects and even WhatsApp-style mixed language with ease, and most importantly, it actually sells. We’ve seen a clear lift in conversions since launching it.

The support team is equally amazing — responsive, proactive, and always there to guide you through setup and optimization.

Highly recommended if you want an AI assistant that really delivers.

This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well.

It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders.

We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about.

The service and support level is great, the team are always available to help and guide you, particularly as this was new to us.

I can see the value it adds to our business my having this available

Thanks

Jason

I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.

Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful!
Forget the Shopify INBOX app! This is the one to get instead!

This app was exactly the solution I was looking for to enable an engaging customer experience through our website. The ability to customise and train your virtual assistant while getting constant data on user engagement is invaluable.
The team behind the app have been amazing from first contact through install and helping us mould our virtual assistant to suit our needs.
It has definitely helped engagement and also a lot of fun to play with when customising!

Easy to implement and get support.
Overall impressed with the Conversagent app!
We have tried other Apps, but this is the best solution for us.

It is a great asset for any e-commerce site interested in having a virtual agent.

I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here

As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus.

The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!