Conversagent AI Support & Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (33)
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As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus.
The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use!
Thank you so much for your thoughtful review! We're thrilled to hear that Conversagent has been so easy to setup and install, while also enhancing your customer service and engagement. Your feedback on the customisation and analytics features is especially appreciated—glad they're helping you deliver a personalised experience!
I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future.
Thank you for your feedback and great to hear that you are seeing great value in Conversagent. Thanks also sharing your suggestion about displaying promotions in the chat bubble—it’s a great idea!
This is an amazing app that is just at the beginning of what it will be! With just some minor improvements this app will be able to do more than would be possible with a small customer support team!
Did I mention amazing support?!
Thank you so much for your fantastic review! We’re thrilled to hear that you see the potential in our app and appreciate your kind words about our support team. Your feedback and enthusiasm motivate us to keep improving our product!
We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.
Thank you for your thoughtful review! We're thrilled to hear that our app has become an effective tool for your business and that you're finding value in its features and customer support. We're excited to continue supporting you as you explore the latest improvements.
Easy to implement and get support.
Overall impressed with the Conversagent app!
We have tried other Apps, but this is the best solution for us.
It is a great asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your kind words! We're thrilled to hear that you're impressed with Conversagent. Our goal is to make implementation as smooth as possible while providing top-notch support, so it’s great to know we've hit the mark for you.
We are new to Shopify and feel like we've been stuck in the stone ages. While we’ve been aware of ChatGPT and how amazing it is, I still associate it with the old automated answering systems of the past, which often provided answers completely out of context. But those days are gone! Conversagent now provides "near-human" support automatically. For a small monthly fee, it's like having a 24/7 employee and cheerleader for our company. Count me in!
Thank you so much for your amazing feedback! We’re thrilled to hear that Conversagent is making a real difference for your business. It’s great to know we’re helping to bridge that gap and deliver the kind of support you need. Welcome aboard—excited to be part of your journey!
Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner.
What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence.
Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base.
Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.
Thank you for the great review guys! We have loved being a part of your awesome store for the past couple of months.
Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.
Thanks very much for your review and kind words!
I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.
Thank you for your feedback! We're glad to hear you're finding the app useful, and we're excited for you to continue testing it
Amazing piece of software. It's something that is very exciting for both me as a owner and also my customers. I've been amazed with the initial quality and how fast the chat bot learns. Set up was unbelievably easy absolutely flawless. This is something that I am excited about and can't wait to see what grows into.
Have been very happy with the effect and amount of customer interaction with the app! I've been very happy with the level of customer interaction and it is popular amongst our customers!
Thank you very much for your kind words and feedback. We look forward to seeing it perform well on your store!