Conversagent AI Support & Chat
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Miss leading information given to the customer on chat which has cost us money unfortunately. Awaiting a response from conversagent regarding the problems.
Thanks for your review and for bringing this to our attention. We’re sorry to hear that you've had a frustrating experience. We’ve responded to your support request asking for more detail about the conversation in question so we can properly investigate this for you.
Our team is committed to improving the experience for every store using Conversagent, and your feedback is an important part of that. Please don’t hesitate to get back in touch.
— The Conversagent Team
Easy to implement and get support.
Overall impressed with the Conversagent app!
We have tried other Apps, but this is the best solution for us.
It is a great asset for any e-commerce site interested in having a virtual agent.
Thank you so much for your kind words! We're thrilled to hear that you're impressed with Conversagent. Our goal is to make implementation as smooth as possible while providing top-notch support, so it’s great to know we've hit the mark for you.
Love the app very lead product development company they care about their customer and the feedback really want to build right products
I’ve had a great experience using ConversaAgent so far. The platform is intuitive, well-structured, and provides everything I need to engage effectively with clients. The support team is responsive and genuinely helpful, and the tools available make communication smooth and efficient. It’s clear that the developers put a lot of thought into user experience and functionality. I would highly recommend ConversaAgent to anyone looking to streamline their customer interactions and enhance their business communication.
Thanks so much for the kind words! We're thrilled to hear Conversagent is helping you connect with your clients more effectively.
We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.
Thank you for your thoughtful review! We're thrilled to hear that our app has become an effective tool for your business and that you're finding value in its features and customer support. We're excited to continue supporting you as you explore the latest improvements.
A great AI assistant with ChatGPT responses, focusing solely on your store. It provides excellent answers based on the content of your website, without any unwanted information or nonsense! It can respond in various languages. Awesome. It is still very much in development, so it's getting even better over time. I have very high expectations for the future! Highly recommended to discover.
Thanks very much for the review and kind words!
Great app! Does what it says and just works.
Thanks very much, we are glad to hear you are enjoying the app!
At Six Zero Pickleball, we pride ourselves on delivering exceptional customer experiences, and Conversagent has been instrumental in helping us achieve that. This GPT conversation assistant seamlessly integrates with our Shopify store, offering our customers instant, accurate answers to their queries. The precision and efficiency of the AI are truly remarkable, and it feels as if we've added a highly knowledgeable member to our customer service team.
Before integrating Conversagent, our team was inundated with emails, many of which were frequently asked questions that took up valuable time. Now, a significant portion of these queries are instantly addressed by the AI, freeing up our team to focus on more complex customer needs. This efficiency is especially crucial given the high traffic volume on our website.
But it's not just about the technology. The support we've received from the Conversagent team has been top-notch. From setup to deployment and beyond, they've been there every step of the way, ensuring a smooth experience for us and our customers.
In today's digital age, where customer expectations are higher than ever, it's essential to provide quick and accurate responses. Conversagent does just that and more. We wholeheartedly recommend Conversagent to any Shopify store looking to elevate their customer service game. It's not just a tool; it's a game-changer.
Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.
Thanks very much for your review and kind words!
Had the app on our store for a few days now, I have nothing but positive feedback to give so far. The app has reduced the amount of email enquiries and even assisted a handful of sales. I have no doubt we shall be proceeding with this app following our trial period.
Thank you for your fantastic feedback! We're excited to hear that Conversagent has already made an impact by reducing email inquiries and assisting with sales. It's always our aim to help streamline operations and boost conversions for our users.