Customer support
Live Chat, Facebook Messenger

Live Chat, Facebook Messenger

by Conzia GmbH

One click integration - no coding knowldege required

5.0 of 5 stars(21 reviews)
Free
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Increase your sales by 40%

Talk to your Shopify store visitors and increase your sales by 40% via Conzia Live Chat. We offer a life time free version of Live Chat.

Customer Support via Messenger

More than 1.3 billion people use Facebook Messenger. Provide your customers an option to connect to you via Facebook Messenger.

Easy one click integration

Place Conzia Live Chat & Facebook Messenger widgets on your Shopify store with just one click - no coding knowledge required.

About Live Chat, Facebook Messenger

Increase Your Sales up to 40% Using Facebook Messenger & Conzia Live Chat

Are you looking for a Free Live Chat solution that helps to connect with customers in real-time? Don’t worry; we are here to help! Conzia provides the Shopify live chat app to manage all your customer conversations via Live Chat and Facebook Messenger. We have seen that stores that use these communication tools drive 40% more sales.

  • Simple 2 minutes setup-no coding knowledge required.
  • Free version for an unlimited time.
  • Talk to your customers via Facebook Messenger and Live Chat
  • Manage all your conversations from one app.
  • Get access to customers’ contact numbers and email addresses.
  • Avail the options like attachment, sending the transcripts for free.
  • See what your visitors are typing.
  • Get branded live chat with your logo.
  • Send sound notifications for every message.

Conzia Live Chat: Convert your website visitors into customers

Integrate the Conzia Live Chat software into your store’s landing page as the business communication channel. When a customer wants to send you a message, they will drop the query into the widget window and send it. On the other side, your professional customer support team will get that query on the web chat app and answer that within seconds. We also give the option of branded live chat to put your store logo in the live chat to give customers a premium feel. Another interesting feature is sending attachments, transcripts, and conversation history to your visitors for better follow-ups.

Conzia Facebook Messenger Widget: Talk to your customers via Facebook Messenger

We offer Facebook Messenger Widget that you can deploy on your store with one click. No coding knowledge required

Your visitors can communicate with you using that Facebook Widget. The typical FB Messenger buttons available on most of the stores redirect the customer to Facebook. But we offer this FB Messenger via API Integration, and there is a dashboard (for the business who buys our product) connected to this Facebook Messenger button. As a result, your visitor will get connected to you without leaving your Store, which gives you an edge over your competitors.

Integrates with

  • Facebook

See the app in action

Explore how the app works in an example store.

View example store

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Support

Pricing

Free

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (21)
  • 4 of 5 stars
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  • 1 of 5 stars
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View all 21 reviews

Most recent reviews

CheaperShop

Rating
5 of 5 stars
Posted
April 13, 2021

Very good app. Works flawlessly!! First I had some issue with the integration cause it was my fault, but support helps me to do it.

Developer reply

April 13, 2021

Hi CheaperShop Team,

We are very thankful for your feedback here.

It was a pleasure helping you with the reinstallation of Conzia Live Chat on your Shopify Store.

In case you need any help from us again, feel free to reach out to us and we will be with you right away.

We wish you good luck with your business.

Kind regard from Berlin,

Your Product Manager

Zahid

My Victorian Heart

Rating
5 of 5 stars
Posted
March 20, 2021

I have had the Conzia Live Chat app in my store for about a month or so now. It has worked well. Support has been phenomenal. Zahid has been super responsive, efficient, very professional and kind. It was fairly simple to set up but I did need some help and Zahid helped me resolve any issue I needed help with very quickly. The app looks great in my store and is easy for customers to use. Highly recommend.

Developer reply

March 23, 2021

Dear My Victorian Heart,

Thanks a lot for your kind words. We are glad to know that you are happy with Conzia Live Chat. In case you have any other questions, we will be available for you again. Feel free to reach out to us.

Good luck with your business.

Kind regards from Berlin,

Your Product Manager

Zahid

Mark Ryden Romania

Rating
5 of 5 stars
Posted
March 19, 2021

Great app and customer support. We needed some help and customer service called us from Germany and everything was done right. Good job!

Developer reply

March 19, 2021

Dear Mark Ryden Romania Team,

We are very thankful for your kind words and glad to know that you liked our Facebook Messenger Widget.

When you need any help again, we will be available as well. Feel free to reach out to us.

We wish you good luck with your business.

Kind regards from Berlin,

Your Product Manager

Zahid

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