COS Order Returns Manager

COS Order Returns Manager

by CheckOutStore Inc.

Automate the return process for your store. Quick and easy!

3.2 of 5 stars(3 reviews)

About COS Order Returns Manager

Our app will automate the return process for your Shopify store. Allow customers to submit product return request without contacting customer service.

Reduce customer phone support by simplifying and automating the return process. Quick and easy!

Features include:

  1. Self-service branded return portal at yourdomain.com/a/orderreturns
  2. Product return request without contacting customer service
  3. Integrates with EasyPost for prepaid return labels (Pro)
  4. Provide a choice between refunds on the original payment method or credit by gift card
  5. Set the time window allowable for return
  6. Specify product types or tags that cannot be return
  7. Ability to request multiple returns per order
  8. Ability to automatically approve requests
  9. Customize email templates
  10. Optional status notification to customers

Pro Features:

  1. Multiple shipping services (UPS Ground, FedEx Ground)
  2. Set the maximum package weight allowable for prepaid labels
  3. Set the price range allowable for prepaid labels

Note: Prepaid label service is only available in the USA. A FREE EasyPost, ShipStation or Shippo account is required.

Integrates with

  • easypost,
  • shipstation,
  • shippo,
  • UPS,
  • FedEx,
  • USPS

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free Plan

Free

  • 3 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Basic Plan

$6.95/month

  • 20 returns quota per month
  • Branded returns page
  • Returns management dashboard
  • Automated notifications
  • Customize returns settings

Pro Plan

$14.95/month

  • 100 returns quota per month
  • Label Service API Integration
  • Cost of the labels not included
  • Customize Pro settings
  • All features of Basic Plan

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    33% of ratings are 1 stars

Most recent reviews

Fiber Gourmet

We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.

Developer reply

August 19, 2021

I never receive any support request from you. I will reach out.

Flipcrêpes

We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!

USDISC

Great app for managing returns. It just works outside the box. The only thing to do is adding a link, so my customers can request a return.