COS Order Returns Manager
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Highlights
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Use directly in Shopify admin
About this app
Launched
October 16, 2020
Languages
English
Categories
Returns and exchangesWorks with
easypost, shipstation, shippo, UPS, FedEx, USPSOur app will automate the return process for your store without contacting customer service.
You can easily manage returns with our self-service return portal. Customers can request returns without contacting customer service. Choose between refunding the original payment method or offering credit by gift card. Set a return time window and specify non-returnable product types or tags. Customers can request multiple returns per order, and you can enable automatic approval. Customize email templates and provide optional status notifications to customers.
- Self-service branded return portal at yourdomain/a/orderreturns
- Product return request without contacting customer service
- Set the time window allowable for return
- Provide a choice between refunds on the original payment method or credit
- Integrates with EasyPost, ShipStation, Shippo for prepaid return labels (Pro)
Pricing
Free Plan
Free
- 3 returns quota per month
- Branded returns page
- Returns management dashboard
- Automated notifications
- Customize returns settings
Basic Plan
$6.95 / month
- 20 returns quota per month
- Branded returns page
- Returns management dashboard
- Automated notifications
- Customize returns settings
Pro Plan
$14.95 / month
- 100 returns quota per month
- Label Service API Integration
- Cost of the labels not included
- Customize Pro settings
- All features of Basic Plan
Free Plan
Free
- 3 returns quota per month
- Branded returns page
- Returns management dashboard
- Automated notifications
- Customize returns settings
Basic Plan
$6.95 / month
- 20 returns quota per month
- Branded returns page
- Returns management dashboard
- Automated notifications
- Customize returns settings
Pro Plan
$14.95 / month
- 100 returns quota per month
- Label Service API Integration
- Cost of the labels not included
- Customize Pro settings
- All features of Basic Plan
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2 reviews
We just started their app and what I can say this far is that is it very easy to set up and seem very well-made. Their customer service is very accomodating and fast to respond. 5 star for me!
We never received one single RMA in the app, even though customers tried. And we tested it ourselves. It never loads on the dashboard. We never received actual support either to make it work for us, so we are deleting it as essentially it does not work at all.
I never receive any support request from you. I will reach out.
About this app
Launched
October 16, 2020
Languages
English
Categories
Returns and exchangesWorks with
easypost, shipstation, shippo, UPS, FedEx, USPSBuilt by CheckOutStore Inc.
About CheckOutStore Inc.
3.0 average rating
3 years building apps for the Shopify App Store
1180 Sylvan St, Linden, NJ, 07036, US
Support
Send a messageapp@orderreturns.com