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Hi, After 15 days of installing this app, still not being able to use the features of this app.
The customer care support of this app is the slowest in the world, When you chat with them it almost takes them 10-15 minutes to reply back. We cannot sit for the full day to sort out issues.
VERY BAD SUPPORT!! WILL NOT REFER NOR SUGGEST ANYONE TO INSTALL THIS !
UNINSTALLING IT ! WASTED MY MONEY
Hi there,
Thank you for your review!
However, You have been waiting not more than 15 minutes before we got back to you by which you decided to leave a one star review.
After we apologized for the wait, we immediately customized the app to your requests because we wanted to have a happy customer, as that is what we always want, to help customers.
We try our best to help everyone as fast as possible, and from the other reviews you can see we do a pretty good job. But at the end of the day we are human beings too, in a different timezone, we are not around 24/7.
Thanks
This is a must-have! I used it - they installed it for me and added some custom script. It absolutely started helping conversions when combined with quantity discounts. love this app. And it's on the cart page, which is very nice. Highly recommend.
Works great! Combined multiple discounts and applied them to different tier sales and made them automatic, so we created "buy this much get 10% off, buy a bit more and receive 15% off, etc. Very happy with the results!
This app makes it easy to add a discount code to the cart page and the ability to use multiple discounts. I had an issue with automatic generated code and support was able to resolve it for me in a few minutes!
App : completely solved the issue that I was facing. being able to plug in the final piece of the puzzle.
customer service: top class, fast respond and straight to the point, and able to get the issue resolved
Totall recommend if you are looking for the same solutions.
We were looking for an app that could give us the chance to offer free gifts to our clients, discounts combinations and stacked discounts, all from a coupon field directly in the cart, mainly because Shopify only give us the possibility of 1 single coupon code that can be applied just until the client has reached the checkout (which is not good at all). This is one of the reasons a lot of potential customers drop their purchase and stay just as "Cart Abandonment". Since I installed the app for a trial, the customer support from Mostafa has been amazing and has solved absolutely all of my questions and also helped me customize the app for some uses I needed to be shown into my website. I can say thank you for developing such and amazing app. But not just that, also they are constantly receiving suggestions from us (the merchants), to include into their next updates, and that way, keeping the app growing more and more, and giving new and better features. This is a priceless and a must have... THANK YOU.
Excelente app, pero para instalarla como debe ser, tienen que ayudarse por el chat para que hagan bien los cambios como uno lo quiere y asi llegan a tener el app funcionando bien
Incredibly unreliable server and/or source code of the app. The downtime in the past week has been a real headache, as users were charged full amounts since the app was down. We received numerous complaints from customers about this, and lost just as much. Would not recommend unless the developers take this app seriously.
We have a winner!!! Love the simplicity of the panel. Discounts are something I hate to overthink and waste my time trying to figure out when there are tons of mechanisms that command constant attention to ensure a store is well-lubed and revving all the time. A nice straight forward bummer-friendly panel with a cold can of beer is what I need and guess what? Heck yeah, the beer was good!! And...where were we? Ahhh...yeah so far so good I must say. It works hand-in-hand with Shopify Discounts. Took me about 20 minutes or so to get to that eureka moment and the rest is history! Support was swift. I will come back again to smash that 5-Star button once I can fully affirm that this app has rocked my world!
You get what you pay for...outstanding. I have been trying to move my discount code to the cart for some time. Tried 2 or 3 apps that promised the same thing. They were more complicated... didnt support certain things...didnt work with my bulk buying app... the list goes on. This was installed at the click of a button within 30 seconds. Customised to suit our store in 30 seconds. and I wanted to 'tweak' something.... I went on live chat and the support simply did it for me within 2 minutes. I wasted hours of my life on other cheaper apps. so happy thank you