Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup. It effectively promotes discounts, boosting sales and customer retention. The app integrates well with Shopify and other platforms like Mailchimp. It offers a functional free version, ideal for startups or businesses with variable traffic. The customer service is responsive and efficient. The app supports multiple pop-ups for diverse customer groups and purposes. It's reliable with minimal technical issues and offers a fair pricing model for growth. It's highly recommended for its ability to create and display discount codes with ease.

November 19, 2021

Let me tell you guys something about this app. If you don't want your shopify store to get bugged with discount codes then DONT USE IT. Even after deleting the app its still popping up with discount codes and everytime I try to get it removed it pops up with another 50 discount codes. On top of that their customer support sucks the lady I talked to called "Karina" wasn't much help at all. I guess I can still run my shopify store with this glitch. But it isn't the most ideal thing.

United States
6 days using the app
Premio replied November 20, 2021

Hi there,

We've tried to contact you a few times but didn't hear back from you.

You've used the "Generate Unique Coupons" option, therefore each visitor to your store got a unique coupon and that's why you saw a lot of new coupons (all the coupons have the same prefix, therefore you can easily delete them if you want).

If you want to display an existing coupon for all of your users, you should select the "Existing Coupon" option, and in that case, the app won't generate any coupon codes for your visitors.

Feel free to talk with us at contact@premio.io - we'd love to help you change your app settings. I promise you that you'll be happy with the app like the other Coupon X users :)