Reviews (398)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create shoppable galleries from Instagram feeds, boosting customer engagement and sales. It supports various photo sources and features like product tagging, offering customizable templates and seamless integration without slowing down websites. The app is praised for its ease of setup, user-friendly interface, and responsive customer support. Continuous updates ensure it remains effective and relevant for merchant needs.

June 28, 2021

Customer service is questionable - I really like the app coz it's easy and very aesthetic. BUT it disconnects my instagram account all the time and I have to keep re-connecting them. Have written to their chat service twice before (they don't have live chat) and have not heard from them both times. Not sure if I'll use this app if i can't find re-syncing solution!
If anyone else here has a solution, do let me know. Thanks. PS- Team Covet hope you can find a way to improve Cust Service in the future, you have a good product here.

WhySoBlue
India
About 3 years using the app
Edited September 27, 2016

I like it, but you have to pay $39.99/mo for instant refresh to link your products immediately after you post on IG. Unfortunately, having to wait 2 hours to refresh means sometimes I forget to come back and link until much later, and $39.99/mo seems like too much to me.

Leanimale
United States
About 1 year using the app
Edited December 5, 2016

I don't understand how this apps gets so many rave reviews. My experience has been quite glitchy. Sometimes my product names don't populate for tagging. And some photos show up in product images even though they're hidden.

Stella Stella
United States
10 months using the app
July 13, 2021

Like some other comments there is a problem with auto synchronization of the Instagram images of the gallery.
We have to manually resynchronize the Covet Pics gallery because the photos often have display problems. Too bad!

Aldélinda Home
France
4 months using the app
June 4, 2021

I actually really liked the look and functionality of this app, but it slowed my store speed down soooo much that I had to delete. I'm not super tech/code savvy, so it's possible it was just a bad combo with my Minimal Theme.

Vendage Goods
United States
About 1 month using the app
October 31, 2019

This is a 5-star app with 3-star service. The app does not meet my needs in its current incarnation. My request to add additional functionality was denied albeit politely. It should be noted that I agreed to pay for such functionality. I'm not trying to get something for free. It is ridiculously easy to add search functionality to the isotope.js grid so that customers can search and/or filter images. Whatever!

What bothers me are the lies. Don't BS me by saying that it is very server intensive to manually rearrange images to the extent that they must charge merchants $49/mo. Hello!?!? I simply requested that you add one (1) business feature to my Basic plan. I don't need any of that other jazz. So, they get a 3-star for being unaccommodating.

Vidlogix
United States
About 22 hours using the app